Sr. IT Engineer

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Essential Duties and Responsibilities:

Support global IT operations and infrastructure responsibilities, including but not limited to the following:

• Administer and maintain internal license servers, including service monitoring, troubleshooting, availability checks, and user access support.
• Manage server patch management platforms and related processes, including patch planning, testing, deployment, exception handling, and patch compliance tracking for Windows and Linux servers.
• Support and maintain enterprise email systems, including Microsoft 365 / Exchange Online, mail flow, mail spam system, distribution groups, permissions, and email-related troubleshooting.
• Perform overall server administration and maintenance, including Windows Server and Linux Server operation, system monitoring, incident troubleshooting, access control, capacity checks, backup verification, and routine maintenance.
• Support infrastructure solution evaluation and implementation, including storage, backup, virtualization, and other enterprise IT infrastructure solutions.
• Prepare and maintain technical documentation, operation procedures, system records, troubleshooting notes, and change records.
• Participate in IT infrastructure improvement projects, proof-of-concept testing, risk assessment, and technical evaluation for new solutions.

Qualifications:

• Windows Server Administration (must have)
• Hands-on experience in Windows Server administration, including Active Directory, DNS, Group Policy, file permission management, Windows services, system monitoring, and troubleshooting.
• Experience with enterprise Windows Server operations, access control, server maintenance, and production issue handling.
• Linux Server Administration (Highly preferred)
• Hands-on experience in Linux Server administration, including system services, storage, networking, permissions, patching, log analysis, and troubleshooting.
• Ability to manage Linux servers in a production environment and independently investigate system-level issues.
• Virtualization and Software-Defined Storage
• Experience with virtualization platforms such as Proxmox VE, VMware, Hyper-V, or similar solutions.
• Experience with Proxmox VE cluster administration is highly preferred.
• Experience with Ceph, CephFS, RBD, OSD management, cluster health monitoring, storage troubleshooting, or software-defined storage solutions is highly preferred.
• Microsoft 365 / Exchange Administration
• Experience with Microsoft 365, Exchange Online, or on-premises Exchange administration.
• Familiarity with mailbox management, mail flow, distribution groups, permissions, relay, and email-related troubleshooting.
• Server Patch Management
• Experience with server patch management, patch deployment planning, patch compliance tracking, exception handling, and troubleshooting patch-related issues.
• Experience with patch management or endpoint/server management platforms such as Ivanti Cloud, WSUS, SCCM, Ansible, AWX, or similar tools is a plus.
• Infrastructure Operations
• Familiarity with enterprise infrastructure technologies such as virtualization platforms, storage systems, backup solutions, monitoring tools, and high availability design.
• Experience with NAS, SAN, backup storage, TrueNAS, or other storage-related solutions is preferred.
• Privileged Access and Security Awareness
• Experience with privileged access management, password management, or access control platforms such as Thycotic or similar solutions is a plus.
• Must have basic security awareness, including access control, least privilege, patch compliance, and change management concepts.
• Automation and Scripting
• Scripting or automation experience using PowerShell, Shell Script, Ansible, or similar tools is preferred.
• Ability to automate routine operations, configuration checks, or maintenance tasks is a plus.

• Soft Skills

• Good troubleshooting, communication, documentation, and cross-functional coordination skills.
• Must be responsible, detail-oriented, security-conscious, and able to work independently in a production IT environment.