Voice Agent Engineer - AI

Suretouchleads • Artificial Intelligence • Python • 1 day ago
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Salary
≈ $7.5k – $17k per year (Estimated)
Location
In office (Gurgaon)
Experience
2+ years exp

First seen by Alion on Oct 25, 2026.

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Suretouchleads

Suretouchleads is an advertising services company being a leading force in the call center industry offering tailored solutions for customer service, lead generation, B2B/B2C support, sales and live call transfers.
suretouchleads.com • Gurgaon • UTC+05:30 • Est. 2008
Tech stack of Suretouchleads

We're hiring an engineer to build production-grade AI calling agents (similar to Retell AI). If you've worked on real-time voice AI systems, LLM pipelines, and telephony integrations, this role is for you.


Responsibilities:

  • Build and deploy AI agents for real-time voice conversations Integrate STT / TTS pipelines (speech text).
  • Connect agents with telephony systems (Twilio / SIP / Voice APIs).
  • Design call workflows, handling logic and disposition tracking.
  • Optimize latency for smooth, human-like conversations.
  • Handle 100+ concurrent calls per agent.
  • Build scalable backend systems for production deployment. Integrate LLMs, APIs, and automation pipelines.


Requirements:

  • Strong Python experience.
  • Hands-on with LLMs / AI agent frameworks.
  • Experience with STT / TTS systems (e. g., OpenAI, Deepgram) and Telephony integrations (Twilio / SIP / Voice APIs).
  • Real-time streaming and low-latency systems: Webhooks, async systems, event-driven architecture.
  • Experience deploying scalable production systems.

Skills

AI agent, LLM, Python, SIP, STT, TTS, Twilio, telephony

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