Business Development Associate

Accessibility Note:

Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualified people or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company.  If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact [email protected]

JOB SUMMARY 

The Associate, Business Development is responsible for supporting profitable growth across the assigned market. The Associate will work closely with the Divisional Director of Business Development and Market Director of Business Development to grow market share among existing physician partners, identify new physician and business development opportunities, and support the execution of priority growth initiatives. The Associate will identify opportunities to increase procedure volume among existing physician partners, particularly physicians who utilize competing facilities, and develop relationships that support increased utilization of Surgery Partners facilities. The Associate will also identify and qualify new physician, group, referral, and other market opportunities and partner with the Market Director to advance and execute those opportunities.

DUTIES AND RESPONSIBILITIES

Grow Existing Physician Relationships

• Identify existing physicians with opportunity to increase procedure volume at Surgery Partners facilities
• Prioritize “splitter” physicians based on potential volume and opportunity
• Develop and execute targeted outreach plans in partnership with the Market Director
• Conduct regular physician outreach, including calls, office visits, and meetings
• Identify barriers to growth and work with market and facility leadership to address them
• Track progress and communicate opportunities, challenges, and next steps to market leadership
• Identify & Develop New Opportunities 
• Build and maintain relationships with physicians, physician groups, and other key stakeholders across the Southern California market
• Identify and qualify new physician recruitment and partnership opportunities
• Conduct initial outreach and discovery conversations with prospective physician partners
• Maintain an organized pipeline of prospects, opportunities, and next steps
• Partner with the Market Director to advance qualified opportunities and coordinate meetings with appropriate market and facility leadership
• Surface other market opportunities, including referral relationships, acquisitions, DeNovo opportunities, and other growth opportunities
• Market Intelligence & Support
• Maintain a strong understanding of the local physician and competitive landscape
• Identify changes in the market that may create growth opportunities or physician retention risks
• Maintain accurate physician and opportunity information in the CRM
• Provide ad hoc business development support to the Southern California markets as needed
• Participate in market business development meetings and provide updates on key relationships and opportunities

QUALIFICATIONS

Education

• Bachelor’s degree preferred.

Experience

• 2-4 years of experience in business development, sales, healthcare services, physician relations, account management, or a related field.
• Healthcare experience preferred.
• Strong relationship-building, communication, and organizational skills.
• Ability to work independently, manage multiple priorities, and consistently follow through.
• Comfortable interacting with physicians, physician practices, and market leadership.
• Willingness to travel throughout the assigned market.

KNOWLEDGE/SKILLS/ABILITIES

• Ability to hunt and find new business and bring an opportunity from start to finish (close the deal).
• Motivated, proactive, positive attitude, self-starter with a strong desire to learn and grow in a sales-oriented role.
• Strong communication skills, both written and verbal.
• Ability to build relationships and establish rapport with prospects.
• Ability to multitask and manage multiple priorities effectively.
• Strong interpersonal skills and the ability to work collaboratively in a team environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with a CRM, Salesforce (preferred).

WORKING CONDITIONS

Physical Requirements

• Talk / Hear
• See
• Distinguish Color
• Stand
• Sit
• Walk
• Repetitive Use of Hands

Hazards and Atmospheric Conditions

• Normal Office Surroundings

COMPETENCIES

Agility

• Resourcefulness: Adapts quickly to changing circumstances; cleverly navigates obstacles and constraints.
• Manages Uncertainty: Comfortable when things are in flux; readily shifts approach or behavior to fit changing circumstances.

Bias to Action

• Action Oriented: Propensity to act or decide and move forward with a logical approach; can decide and act without having the total picture.
• Delivering Results: Strives for high levels of achievement; maintains a clear and steady focus on meeting goals, despite obstacles; is resilient when encountering setbacks.

Customer Focus

• Identifying with Customers: Understanding who the external and internal customers are and what they value.

Managing Complexity

• Essence: Extracts the core meaning out of complex situations; can separate the important from the noise when problem solving; hunts for the root cause of successes and failures.

Manages Conflict

• Can hammer out tough agreements and settle disputes equitably.
• Stays positive, constructive, and respectful, even in disagreements or conflicts.

Benefits:

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance 
• PTO
• 401(k) retirement plan with a company match
• And more! 

ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. Possible long hours as needed. The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

*If you are viewing this role on a job board such as Indeed.com or LinkedIn, please know that pay bands are auto assigned and may not reflect the true pay band within the organization.

*No Recruiters Please

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.  This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.  Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Surgery Partners conducts pre-employment screenings including but not limited to criminal background checks and drug testing.