Office Manager

Office Manager Job Family - Operations This family is dedicated to delivering excellence in installation, commissioning, servicing, testing, repairing and refitting the full range of Survitec safety solutions. It drives performance through the relentless pursuit of improvements to process, systems, data, standardisation of work and continuous improvement practices to meet regulatory and industry best practice. Job Summary The role is accountable for the effective coordination and delivery of office administration, site support and where required, defined local HR, payroll and finance processes.

Acting as the principal administrative contact for the site, the role ensures accurate records, timely information, effective service-provider coordination and compliance with company policies and statutory requirements. The role works within established policies and procedures, prioritising local activities and escalating matters requiring management or specialist judgement. Duties and responsibilities Office General Administration · Coordinate day-to-day office administration and site-support activities to agreed service standards · Act as the principal administrative contact for employees, management, shared services and external stakeholders · Maintain accurate administrative records, systems and controlled documentation in accordance with retention requirements · Plan and coordinate site facilities, meetings, visitors and other local administrative requirements · Coordinate external service providers, monitor service delivery and escalate performance issues · Administer company assets, office supplies and local purchasing within delegated approval limits · Provide accurate evidence and records to support compliance reviews, audits and corrective actions HR Payroll Administration (where relevant) · Deliver local HR administration, including onboarding, contractual changes and offboarding, in line with company policies and data-protection requirements · Maintain accurate employee, absence, training and compliance records across relevant HR systems · Compile, validate and submit payroll inputs by agreed deadlines, resolving routine queries and escalating exceptions · Provide first-line guidance on routine HR administration and refer policy or employee relations matters to the relevant member of the HR Team · Produce employee reports and KPIs, support employee meetings, escalating sensitive or non-routine matters to the appropriate HR contact Management Site Support · Provide structured administrative and coordination support to the local management team · Coordinate site communications, ensuring information is accurate, approved and issued to relevant employees on time · Track agreed local actions, projects and continuous-improvement activities, reporting progress and escalating risks or delays Finance Business Support · Administer defined local finance processes in accordance with financial controls and delegated authorities · Prepare and maintain accurate operational reports, trackers and management information · Coordinate local finance and credit-control activities with central shared services, following up agreed actions and exceptions · Process local invoices and maintain cost and budget records, escalating variances or control concerns · Liaise with customers and suppliers to resolve routine payment and invoice queries, referring disputed or non-standard matters to the appropriate owner Skills · Demonstrable experience in office administration or a comparable multi-functional coordination role · Working knowledge of HR, payroll and finance administration processes, controls and confidentiality requirements · Ability to plan and prioritise multiple activities, meet fixed deadlines and use judgement within established procedures · High level of accuracy in maintaining records, validating data and preparing reports · Clear written and verbal communication skills, with the ability to coordinate effectively across employees, managers, shared services and external providers · Sound judgement in handling confidential and sensitive information and in escalating non-routine matters · Proficient use of Microsoft Office applications and experience of ERP, HR or finance systems · Fluency in English and the local administrative language · Customer-focused, proactive and able to adapt to changing operational priorities while remaining within the defined scope of the role Our Values Drive, Collaboration, Innovation, and Resolve - are the foundation of our culture.

They guide our actions, shape our decisions, and define how we work: Drive: We are driven by powerful passion. We take bold action and live our purpose with unwavering commitment. Collaboration: We break down silos and bring our talents together to realise our ambitions with collective strength and accountability.

Innovation: We have a pioneering spirit to push the boundaries and create value by challenging convention and always improving. Resolve: We are agile, pro-active problem solvers who anticipate change and transform challenges into opportunities. As a proud member of the team Trusted to Protect Lives, you’ll be empowered to make a real difference.

We aim for excellence in everything we do Experience and qualification · Educated to Higher level, or vocational equivalent · 5 years of general work experience together with comprehensive job-related experience · No formal management experience required for this position