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Customer Service Representatives

Sutherland • English: B1 • Business Process Outsourcing (BPO) • Call Center Services • 1 month ago
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Salary
$2.9k – $4.9k per year
Location
In office (Cairo)
Seniority
Principal
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Sep 10, 2026. Sutherland scores B on the Alion truth index.

Overview
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Impact
Profile match

Sutherland

Sutherland is an American business process and digital transformation company founded in 1986 that runs customer operations, back-office processing and analytics for large organisations. It works across healthcare, banking, insurance, telecommunications, retail and technology clients, combining offshore and nearshore delivery centres with automation and artificial intelligence intended to reduce the headcount those processes require. Headquartered in Pittsford, New York and privately held, it employs tens of thousands of people across more than a dozen countries and competes with the large Indian and Filipino outsourcing providers.
sutherlandglobal.com • HQ: Pittsford, United States • Call Center Services • Business Process Outsourcing (BPO) • 201-500 employees • Est. 1986
Tech stack of Sutherland
Backed by Oak Investment Partners

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.

Sutherland

Digital Outcomes.

We’re looking for Customer Service Representatives to join our team and provide excellent customer experiences. If you’re a strong communicator, problem-solver, and enjoy helping people, this opportunity is for you What We Offer:

  • Competitive salary starting from 15.6k up to 22K
  • KPIs Guaranteed for the first three months
  • Fully Paid training
  • Transportation Provided pickup and drop off (Door to door for females 24/7)
  • Career growth opportunities
  • Supportive work environment
  • Social and Medical Insurance
  • Job is on-site in Fifth Settlement, Cairo
  • Competitive salary starting from 15.6k up to 22K
  • KPIs Guaranteed for the first three months
  • Fully Paid training
  • Transportation Provided pickup and drop off (Door to door for females 24/7)
  • Career growth opportunities
  • Supportive work environment
  • Social and Medical Insurance
  • Job is on-site in Fifth Settlement, Cairo

  • Requirements:

    • University graduates/dropouts
    • English level: B1+ / B2 / B2+ / C1
    • Good communication & customer service skills is a plus
    • Willingness to work on-site & rotational shifts (Night-overnight)
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