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Salary
$93k – $188k per year (Estimated)
Location
In office (Miami)
Seniority
Senior · 8+ years exp
Employment
Contractor
Overview
Company
Impact
Profile match
Sutherland is a global digital transformation and business process outsourcing (BPO) company that combines process engineering with artificial intelligence and analytics. It helps major enterprises across industries like healthcare, finance, and retail optimize both front-office customer experiences and complex back-office operations. By embedding intelligent technologies directly into production workflows, the organization optimizes efficiency, drives digital scaling, and improves overall business performance.

Sutherland is seeking an attentive and goal-oriented person to join us as a Lead - Account Management (SME). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

  • Building payment gateways, POS systems, and card transaction processing
  • Knowledge of settlement, reconciliation, and fraud prevention workflows
  • Infrastructure & System Design:
    • Familiarity with Azure services (as depicted in the provided architecture diagram) including:
      • Azure DevOps
      • Azure SQL Database
      • Azure App Services / Web Apps
      • Azure Storage
      • Application Gateway, Load Balancers, and Networking components
      • Key Vault, API Management, Service Bus, Functions
    • Cloud-native system design and scalability
  • Integration Knowledge:
    • Familiarity with multi-tenant architectures
    • Experience integrating 3rd-party APIs in payment ecosystems
  • Seniority: 8+ years relevant experience
  • Proven track record in enterprise-scale payment systems
  • Strong problem-solving and analytical thinking
  • Comfortable working in hybrid business/technical discussions
  • Availability to participate fully during the workshop sessions

Other required Skills

  • Strong ability to work in a collaborative architecture review setting
  • Skilled in identifying technical debt and refactoring strategies
  • Ability to bridge tech and business discussions in payments context

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation

During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.

At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all

Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.

Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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