Senior UX Designer

Svitla Systems Inc. is looking for a Senior UX Designer for a full-time position (40 hours per week) in Argentina. Our client is a global technology company specializing in self-service payment solutions and digital customer engagement for the retail petroleum industry.

Requirements

• 5+ years of experience as a UX or Product Designer within B2B, SaaS, or enterprise environments.
• Deep familiarity with wireframing, task analysis, and user flow design in systems with complex dependencies.
• Demonstrated ability to communicate and advocate for design decisions across product, engineering, and leadership.
• Proficiency with Figma (components, variables, libraries, tokens), Miro, and design documentation tools.
• Experience contributing to or maintaining a shared design system.
• Track record of delivering experiences grounded in user research and organizational alignment.

Will be a plus

• Experience working within or evolving a UX governance model.
• Familiarity with the Scaled Agile Framework (SAFe) and structured PI Planning practices.
• Background in enterprise software, multi-product ecosystems, or hardware/software hybrid experiences.
• Ability to lead workshops, contribute to knowledge profiles, or define first-time user experiences.

Responsibilities

• Operate within a clearly defined UX governance framework for collaboration with Product and Engineering.
• Participate actively in early-stage product definition and PI Planning to ensure experience quality is considered from the outset.
• Uphold UX checkpoints throughout the development lifecycle and advocate for experience standards during planning and development.
• Proactively document and communicate design intent using shared Confluence pages, Jira, and the design system portal.
• Translate research insights, task analysis, and process modeling into accessible, scalable UX deliverables.
• Create wireframes, mockups, and task flows with a clear rationale, aligned to design system standards and UI component governance.
• Uphold and translate the principles of the design system into every stage of the design process:
• Utilitarian: ground solutions in the core, necessary functionality.
• Data-focused: use color and layout intentionally to surface meaningful data.
• Narrative: design experiences that surface answers clearly and reduce user effort.
• Modular: construct interfaces systematically for reuse and scalability.
• Foundational: enable global teams to build new features and products quickly.
• Evolving: contribute to and leverage a design system that is continuously refined.
• Document edge cases, content rules, and interaction logic in alignment with UX writing and development teams.
• Collaborate with UX leadership to ensure designs solve for the right problems using personas, jobs-to-be-done (JTBD) frameworks, and validated customer feedback.
• Design for strategic experience goals, including activation, retention, error prevention, and churn mitigation.
• Facilitate and participate in usability reviews, design critiques, and lightweight validation sessions as part of experience quality gates.
• Mentor peers and cross-functional teams in UX best practices, including correcting misunderstandings or misapplications of UX principles, especially in service of building a shared understanding of the operating model.
• Provide structured, reusable design documentation for onboarding new designers and developers to established flows and patterns.
• Contribute to the evolution of the UX process playbook and component documentation within the design system.