Business Development/Key Account Manager

Reference: JHB000813-SDW-1

An international airfreight business is seeking an experienced Key Account Manager/Sales Executive with a strong operational background to join its Cape Town team. This is an excellent opportunity for a logistics professional who understands airfreight operations, enjoys building customer relationships and can confidently manage a small team while driving business growth. Duties & Responsibilities The successful candidate will take ownership of an existing customer portfolio, ensuring excellent service delivery while developing and maintaining strong client relationships. You will also be responsible for a new business sales target with the opportunity to manage 2 staff members. 

Duties:

• Manage and maintain an existing portfolio of customers, ensuring consistent service delivery and customer satisfaction.
• Source new business.
• Build and strengthen relationships with existing clients while identifying opportunities to grow accounts and generate additional business.
• Oversee the day-to-day operations of the Cape Town office, ensuring operational efficiency and effective service delivery.
• Manage and support two staff members, including an Airfreight Controller and a Driver.
• Coordinate sales and operational activities to ensure customer requirements are met efficiently and professionally.
• Identify opportunities to improve processes, strengthen customer retention and contribute to the overall success of the branch.

Requirements:

• Minimum 4 - 5 years of experience within the airfreight industry, within a similar role.
• A solid operational background within airfreight is essential.
• Previous experience in customer relationship management, key account management or sales within the airfreight industry.
• The ability to manage staff while balancing operational responsibilities and customer-facing activities.

Package & Remuneration R30,000.00 - R40,000.00 plus Medical Aid, Pension/Provident Fund, Company Car, Cellphone, Commisison