Senior Associate – Administrative Manager

This is a hybrid, dual-purpose role based in Mumbai that combines high-level executive support with team leadership. You will act as a player-coach, managing a team of administrative professionals while providing direct remote assistance to global stakeholders. The role is ideal for a detail-oriented professional who excels at balancing complex administrative tasks with people management responsibilities.

Our client is a prominent global firm operating within the financial services sector. They are known for maintaining high standards of operational excellence and fostering a collaborative, professional environment for their employees. With a strong international presence, they provide comprehensive support services to teams across multiple global markets.

Responsibilities

• Manage and lead a team of approximately 11 administrative professionals, ensuring effective workload balancing and team cohesion.
• Oversee recruitment efforts for the team, including conducting interviews and evaluating candidates.
• Provide comprehensive training and certification for new starters to ensure operational readiness.
• Collaborate with management to identify and implement process improvements and technology enhancements.
• Handle administrative personnel matters including sickness, lateness, and holiday coverage.
• Provide high-level executive support, including complex international travel coordination and calendar management.
• Facilitate meeting agendas, conference calls, and general correspondence for global stakeholders.
• Process team expenses, invoices, and manage digital document signatures.
• Build and maintain strong relationships with internal clients and global partners.

Requirements

• Bachelor's degree or equivalent professional experience.
• 5-7 years of experience in an Executive Assistant or administrative support capacity.
• Proven experience in people management and team leadership.
• Advanced proficiency in the Microsoft Office suite, specifically Outlook, Excel, and PowerPoint.
• Strong communication skills with high emotional intelligence and attention to detail.
• Demonstrated ability to manage complex scheduling and international travel arrangements.
• Previous experience within the financial services industry is highly preferred.
• Ability to work effectively in a hybrid environment.

Qualifications

Bachelor's degree or equivalent professional experience. 5-7 years of experience in an Executive Assistant or administrative support capacity. Proven experience in people management and team leadership. Advanced proficiency in the Microsoft Office suite, specifically Outlook, Excel, and PowerPoint. Strong communication skills with high emotional intelligence and attention to detail. Demonstrated ability to manage complex scheduling and international travel arrangements. Previous experience within the financial services industry is highly preferred. Ability to work effectively in a hybrid environment.

Skills

Executive Assistant, People Management, Microsoft Office, Outlook, Excel, PowerPoint, Communication Skills, Client Relationship Management, Human Resources, Process Improvement, Financial Services Industry Experience