Technical Service Engineer - Powder Coating
Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Nov 14, 2026. Symphoni HR scores A on the Alion truth index.
The Technical Service Engineer - Powder Coating will act as the primary technical point of contact for powder coating customers, applicators and internal sales teams in Bengaluru. The role combines hands-on technical support, complaint resolution, product trials and documentation with training and knowledge sharing to help customers achieve consistent, high-quality finishes.
Our client is a leading global manufacturer in the chemical industry, serving customers worldwide with high-performance coatings and protective solutions. The organisation is known for its strong technical expertise, innovation-led culture and commitment to quality and customer success.
Responsibilities
- Provide technical service and on-site support to powder coating customers and applicators
- Support sales teams with technical documentation, product information and application guidance
- Investigate customer complaints and perform root cause analysis with corrective and preventive actions
- Conduct technical training sessions and audits at applicator plants to ensure process compliance
- Plan and execute product development trials and report results to R&D and technical teams
- Prepare Inspection and Test Plans (ITP) and technical agreements for customers
- Mentor junior team members and share technical knowledge across the team
- Deliver presentations on powder coating applications, products and technical solutions to customers
Requirements
- 2 to 10 years of experience in technical service, technical support or application engineering within powder coatings or a related industry
- Strong working knowledge of powder coatings application processes and surface preparation
- Proven experience in complaint investigation and root cause analysis
- Ability to prepare technical documentation, ITPs and technical agreements
- Experience delivering technical training and conducting plant audits
- Excellent presentation and communication skills in English
- Willingness to work from office in Bengaluru and travel to customer sites as required
- Engineering or chemistry degree (Bachelor's or higher) or equivalent qualification
Skills
Technical service / technical support, Sales support and technical documentation, Complaint investigation and root cause analysis, Powder coatings application knowledge, Technical training and applicator plant audits, Presentation skills, Mentoring and knowledge sharing, Product development trials, Inspection and Test Plan (ITP) and technical agreement preparation