SRE II

The Synchronoss Site Reliability Engineer is primarily responsible for maintaining a highly technical and professional relationship with corporate clients during all phases of the client life-cycle, from build-out and deployment to ongoing client support. They will also create and maintain all documentation needed to assure a high level of support.

How you will help:

• Maintain a highly technical and professional relationship with corporate clients during all phases of the client life-cycle.
• Support build-out, deployment, and ongoing client support activities.
• Create and maintain documentation needed to assure a high level of support.

Critical Skills:

• In-depth knowledge of Linux system administration and support experience.
• 5+ years as SRE.
• Hands-on experience including, but not limited to, orchestration and containerization technologies including Kubernetes and Docker.
• AWS experience across the full breadth of AWS technologies.
• Ability to script in at least one of the following: Shell, Perl, or Python.
• Linux OS administration, preferably Rocky Linux.
• Experience working with and maintaining CI/CD pipelines.
• Ability to troubleshoot Java server applications, Nginx, and APIs in distributed environments.
• Working understanding of NFS and storage technologies.
• Enjoys learning and adapting to advancing technologies and procedural changes.
• Proven incident and problem-solving (troubleshooting) skills with an emphasis on timely resolution.
• Ability and desire to work in a team environment.
• Excellent verbal, written, and analytical skills, with the ability to tailor communication to the intended audience.
• Experience working with ticketing systems.
• Experience creating and maintaining technical documentation.

Who we have in mind:

Desired Skills:

• Familiarity with configuration management tools (Ansible, etc.).
• Familiarity with AWS and GCP.
• Familiarity with load balancing.
• Familiarity with databases (MariaDB, Cassandra, PostgreSQL, etc.).
• Familiarity with a monitoring solution (Prometheus, Grafana, Nagios, etc.).

Education or Equivalent Experience:

• Bachelor's degree or equivalent education in related fields.
• Certificates of training in associated fields/equipment.

Position Type:

• Full-Time/Regular

Skills

AWS, Docker, Kubernetes, Linux, Python, SRE, Site Reliability Engineer, nginx