Quality Engineer - PEGA

Job Description:

• Ensure the quality, reliability and functional correctness of Pega applications through structured testing.

• Design and execute functional, integration, regression, system and end-to-end test scenarios.

• Work closely with Business Analysts, Architects and developers to understand requirements and identify quality risks.

• Manage defects through their complete lifecycle.

Key Responsibilities:

• Prepare test strategy, test plan, test scenarios and the requirement traceability matrix.

• Develop test cases from business requirements and acceptance criteria.

• Execute functional and regression testing.

• Perform integration and end-to-end testing.

• Validate Pega workflows, case types, stages, SLAs, routing, correspondence and business rules.

• Perform Pega unit testing and support the Automated Unit Testing framework and coverage reporting.

• Build and maintain automated regression tests using Pega Scenario Testing, Selenium or equivalent.

• Validate REST/API integrations using Postman, SoapUI or ReadyAPI.

• Perform data validation via SQL, Clipboard inspection and Data Page behaviour checks.

• Execute security and role-based access testing across access groups, roles and privileges.

• Perform cross-browser, responsive and accessibility testing on Constellation and traditional UI.

• Identify and document defects; perform defect triage and retest.

• Support SIT and UAT, including environment readiness and business user enablement.

• Validate fixes and perform regression testing.

• Prepare test execution reports and quality dashboards.

• Support release quality gates and go/no-go recommendations.

• Participate in Agile ceremonies and contribute to shift-left quality practice.

Technical Qualification: Minimum knowledge, skills, abilities needed:

• Strong software testing experience.

• Experience testing Pega applications.

• Knowledge of Pega Case Management, case types, workflows and SLAs.

• Familiarity with Pega unit testing and Pega Scenario Testing.

• Understanding of API testing.

• Experience with REST/SOAP.

• Knowledge of SQL/database validation.

• Experience with Jira/Azure DevOps or similar tools.

• Strong understanding of SDLC and STLC.

• Agile/Scrum experience.

• Strong analytical and problem-solving skills.

Educational Qualification:

• Bachelor’s degree in computer science, Information Technology, Engineering or a related technical discipline.

• BCA / MCA / B.Sc (Computer Science) is also acceptable.

Preferred Qualification:

• 4+ years testing experience.

• 2+ years Pega testing experience.

• ISTQB Foundation Level certification.

• ISTQB Advanced Level - Test Analyst or Technical Test Analyst.

• Certified Pega System Architect (CPSA / CSA) is strongly recommended for meaningful Pega testing.

• Experience with Pega test automation.

• API automation experience.

• CI/CD experience.

• Experience with performance testing.

• Agile testing certification (ICAgile ICP-TST) or CSM.

• Experience in enterprise financial services/insurance projects.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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