Project Manager — Creatio CRM / ERP Implementations
First seen by Alion on Oct 11, 2026.
About SYNTECH Digital
We are an official Creatio partner and product company. SYNTECH delivers complex CRM/ERP implementations for clients in manufacturing, logistics, HR, and finance, using our own Marketplace product suite as part of the solution toolkit.
Responsibilities
• Own implementation projects end-to-end: from kick-off and requirements gathering to UAT and go-live
• Collect and document business requirements (BRD, Scope, User Stories, functional specs)
• Plan sprints, track deadlines and budget, manage scope changes
• Act as the primary client contact: demos, progress reports, expectation management
• Coordinate developers, QA, and analysts; remove blockers and escalate risks early
• Contribute to pre-sales: effort estimation, solution scoping, commercial proposal preparation
• Maintain structured project documentation and risk registers throughout delivery
Requirements
• 2+ years of PM experience in CRM / ERP or IT implementation projects
• Understanding of the Creatio platform or comparable CRM/ERP (Salesforce, Microsoft Dynamics, HubSpot)
• Proven experience writing BRD, SRS, and Scope documents
• Agile / Scrum or hybrid methodology experience
• Confident communication with business stakeholders and C-level
• Analytical mindset, attention to detail, systematic approach
• English — B1+
Nice to Have
• Creatio certification, PMP, or PRINCE2
• Domain experience in manufacturing, HR, logistics, or finance
• Basic technical understanding: API integrations, databases, business process automation
Key KPIs
• Estimation accuracy ≤ 20% deviation from actuals
• % of milestones delivered on time
• Client NPS after project close
• Minimal unplanned scope changes post kick-off
We Offer
• Competitive salary + performance bonus for successful project delivery
• Diverse industry portfolio — no two projects alike
• SYNTECH’s own Marketplace modules as part of your solution toolkit
• Flexible 5-day schedule, fully remote
• 24 days paid vacation
• Growth to Head of Delivery or Partner track