Engineering Technician

Role: Engineering Technician

Experience: 3+yrs

Notice priod: Immediate - 30days

Package: 4LPA max

Roles and responsibilities

IT Infrastructure & Network support

• Install, configure, administer, and troubleshoot Windows and Linux operating systems.
• Support desktops, laptops, workstations, servers, printers, and peripheral devices.
• Perform software installations, patch management, antivirus updates, system upgrades, and security compliance activities.
• Diagnose and resolve hardware, software, operating system, application, and network-related issues.
• Manage user accounts, permissions, and system configurations in accordance with company policies.
• Support engineering applications, software licensing, automation tools, and laboratory computing systems.
• Maintain system availability through backup management, recovery procedures, monitoring, and preventive maintenance.
• Troubleshoot TCP/IP networking, DNS, DHCP, and network connectivity issues.
• Install, upgrade, and replace hardware components including memory, storage devices, motherboards, and network adapters.
• Support rack installations, server deployments, cable management, and infrastructure setup activities.
• Collaborate with IT, Facilities, Security, and external vendors for infrastructure-related projects.

Laboratory Equipment Support

• Install, configure, maintain, troubleshoot, and repair laboratory and test equipment.
• Perform Preventive Maintenance (PM), Corrective Maintenance (CM), calibrations, and equipment health checks.
• Conduct Root Cause Analysis (RCA) and implement Corrective and Preventive Actions (CAPA).
• Support equipment installations, upgrades, modifications, relocations, and decommissioning activities.
• Monitor equipment performance and coordinate with vendors for repairs, spare parts, and service support.
• Maintain maintenance records, calibration reports, service history, and equipment documentation.
• Assist engineering teams with evaluations, experiments, validation activities, and data collection.

Documentation & Asset Management

Maintain accurate maintenance, calibration, repair, and service records.

Manage Jira tickets, Confluence documentation, asset databases, and equipment tracking systems.

Track laboratory assets, spare parts inventory, consumables, and equipment utilization.

Develop and maintain SOPs, work instructions, troubleshooting guides, and technical documentation.

Quality, Safety & Compliance

Follow ESD controls, PPE requirements, laboratory safety standards, and company policies.

Support internal and external audits by providing required records, reports, and documentation.

Drive adherence to 5S/6S methodologies and laboratory best practices.

Participate in TPM, continuous improvement, and operational excellence initiatives.

Required Qualification

• Diploma or Bachelor's Degree in Electronics, Electrical Engineering, Mechanical Engineering, Computer Science, Information Technology, or a related field.
• Experience supporting Windows and Linux operating systems.
• Strong understanding of desktop, server, hardware, and networking fundamentals.
• Hands-on experience in equipment maintenance, troubleshooting, and repair.
• Knowledge of preventive maintenance, calibration practices, and asset lifecycle management.
• Strong analytical, troubleshooting, and problem-solving skills.
• Effective verbal and written communication skills.
• Familiarity with Jira, ServiceNow, Confluence, or other ITSM/documentation platforms.
• Knowledge of ESD controls, laboratory safety standards, and audit requirements.
• Experience with RCA, CAPA, TPM, Lean Manufacturing, or Continuous Improvement methodologies.
• Basic scripting knowledge using PowerShell, Python, Bash, or Shell scripting.
• Experience supporting engineering applications, automation systems, and test platforms.

Technical skill:

• Windows Administration
• Linux Administration
• Desktop & Server Support
• IT Infrastructure Support
• Hardware Troubleshooting & Repair
• TCP/IP Networking Fundamentals
• System Administration
• Equipment Maintenance & Calibration
• Root Cause Analysis (RCA)
• CAPA & TPM Methodologies
• Jira & Confluence
• Asset & Inventory Management
• Documentation Control
• ESD & Laboratory Safety
• Customer & Technical Support
• Continuous Improvement
• PowerShell / Python / Bash (Basic)