KEY ACCOUNT MANAGER

Taidii • Early Childhood Education • 24 days ago
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Salary
$28k – $47k per year (gross)
Location
In office (Singapore)
Seniority
Junior · 2+ years exp
Employment
Full-Time

First seen by Alion on Sep 8, 2026.

Overview
Company
Impact
Profile match

Taidii

Taidii: All-in-one school management system for childcare, kindergarten, student care & enrichment centers. Includes attendance, billing, learning & admin.
taidii.com • Singapore • UTC+08:00 • Early Childhood Education
Tech stack of Taidii
  • New clients onboarding, including training and other initial deployment related works
  • Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
  • Account servicing, conduct refreshment training, support and troubleshooting
  • Attending to client’s inquiries timely and promptly
  • Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
  • Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
  • Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Skills

Negotiation, Account Management, Troubleshooting, Client Enquiries, Identify Upsell Opportunities, Product Requirements, Interpersonal Skills, Relationship Management, Key Account Relationship Management, Account Servicing, Time Management, Customer Management, Maintaining Client Relationships, Customer Satisfaction, Product Improvement

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