Content Factory Integration Manager

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Job Description

Role Objectives:

• Serve as the enterprise single entry point for Medical Communications and Congress content requests from Global Medical, Regions and LOCs to the Content Factory
• Translate requester needs into clear briefs and coordinate with the designated Content Factory liaisons to deliver content that reflects the approved vision, scope and timing
• Promote a global-first content model by identifying reuse opportunities, challenging unnecessary duplication and supporting appropriate local adaptation

Key Responsibilities:

Request Intake & Brief Development

• Receive and manage Medical Communications and Congress content requests from Global Medical, Regions and LOCs
• Meet with requesters to deeply understand the purpose, audience, scope, format, timing, source materials and required review pathway
• Route requests to the appropriate reuse, update, localization or net-new development pathway in line with Med Comms standards

Content Reuse & Prioritization

• Assess requests against existing approved assets and planned content and determine whether to reuse, adapt, combine or progress net-new content within agreed guardrails
• Challenge duplicative requests and promote reuse of globally developed content while recognizing valid market-specific needs
• Maintain the request backlog, priorities, dependencies, decisions and delivery status across Medical Communications and Congress work

Content Factory Integration

• Orchestrate and translate approved requests into clear production briefs for the Content Factory Medical Communications and Congress liaisons
• Coordinate timelines, questions, risks and delivery across requesters, Content Factory teams and relevant review stakeholders
• Confirm that delivered content reflects the approved brief and route it through the appropriate quality-control and Medical-review workflow

Qualifications:

Experience: More than 5 years of relevant professional experience, including at least 3 years within the biopharmaceutical industry experience Medical communications, congress content, content operations, scientific content development, and content operations required. Experience in vendor management and/or vendor coordination is preferred. Technical skills:

• Strong understanding of Medical Communications (incl. digital ecosystem) and Congress content-development workflows
• Ability to develop clear content briefs and translate stakeholder needs into actionable requirements
• Knowledge of modular content, global-to-local reuse and content-lifecycle management
• Experience coordinating external agencies, vendors or content-production partners
• Strong stakeholder management, prioritization, negotiation and issue-resolution skills

Education: Degree in Medicine, Pharmacy, Life Sciences, Public Health, Medical Communications, or a related field required. Advanced scientific or healthcare qualifications (PharmD, PhD, or equivalent) are preferred.

Languages: Fluent English required; additional languages advantageous

BENEFITS:

• It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Health & Wellness programs including annual health screening, weekly health sessions for employees.
• Employee Assistance Program
• 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• Reimbursements - Home Internet & Mobile Phone
• Employee Referral Program
• Leaves - Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)

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