Payments Business Analyst

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

About Jonas Club Software

Jonas Club Software is a leading provider of integrated club management software and payments solutions for private and public clubs worldwide. Founded in 1990 and headquartered in Markham, Ontario, the company serves over 2,300 clubs across more than 20 countries. Jonas Club helps clubs operate more efficiently, enhance member experiences, and increase revenues through deeply integrated applications spanning accounting, point of sale, membership management, reservations, and payment processing. As part of the Jonas Software / Constellation Software group, Jonas Club operates within a long-term, decentralized operating model focused on durable cash flow, disciplined growth, and strong financial controls.

Role Overview

We are seeking a highly analytical and detail-oriented Payments Business Analyst to support Jonas Club’s Payments business. This role is responsible for owning the accuracy, completeness, and economic performance of credit card processing revenue across all payment partners. The role sits at the intersection of FP&A, accounting, and commercial analysis, and plays a critical role in ensuring the integrity of one of our highest-margin and most complex revenue streams.

Key Responsibilities

• Review, validate, and reconcile monthly payment residuals from all payment processors against transaction volumes, contractual rate schedules, and incentive programs.

• Investigate and explain variances, missing payments, timing differences, and yield fluctuations, and coordinate resolution with internal and external parties.

• Support forecasting and budgeting for payment processing revenue, including residuals, bonuses, and attrition impacts.

• Complete pricing analyses for Sales to evaluate proposed client pricing, expected revenue, profitability, and margin, and provide clear recommendations to support deal decisions.

• Support strategic initiatives, including new product launches and market expansion.

• Support month-end accruals and revenue recognition for transaction-based payment revenue in alignment with internal accounting policies.

• Monitor and report on key performance indicators including processed volume, residual yield, customer monetization, and processor mix.

• Design and implement pricing frameworks for payment products and services.

• Partner with product and commercial teams to assess pricing impacts on revenue and margin.

• Prepare clear, executive-ready reporting for Finance leadership, highlighting key drivers, risks, and opportunities related to payment revenue.

• Partner cross-functionally with FP&A, Accounting, Operations, and Commercial teams to improve controls, transparency, and scalability of payment revenue reporting.

• Present insights and recommendations to influence strategic decisions.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, or a related field; CPA, CFA, or MBA track preferred.

• 2-4 years of experience in FP&A, financial analysis, accounting, or revenue operations; experience with payments, fintech, or transaction-based revenue is strongly preferred.

• Strong financial modeling and reconciliation skills with advanced proficiency in Excel; experience with Power BI or similar tools is an asset.

• Understanding of payments economics, including transaction-based fees, residual revenue models, and pricing dynamics.

• High attention to detail with the ability to independently identify issues, investigate root causes, and communicate clear recommendations.

• Strong written and verbal communication skills and comfort working with senior stakeholders and external partners.

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage - Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.