Recruitment Operations Associate

Tana is a career launchpad for tech-savvy Kenyan youth. We believe that borders shouldn't constrain talent, and our mission is to create global opportunities for you to earn, learn, and build the future!
Recruitment Operations Associate


Position Overview

We are looking for a high-potential, motivated individual to join our team as a Recruitment Operations Associate. This is a junior role, and previous recruitment experience is not required. What matters most is your ability to learn quickly, exercise good judgment, and consistently deliver high-quality work.
You will play an important role in identifying, screening, and assessing talented candidates for technical and business roles, including software engineering, QA engineering, data analysis, technical support, and AI engineering. You will help manage Tana's Talent Pool application process from end to end, building a strong pipeline of candidates for opportunities with our international clients.
Why recruitment? Recruitment offers an exciting career path, particularly in the technology industry. You'll develop a strong understanding of different technical roles, build your interviewing and assessment skills, and help talented individuals access career-changing opportunities. A technical background is an advantage, but you don't need to be a technical expert to succeed in this role.

Responsibilities

Candidate screening and assessment: Review applications, assess candidate qualifications, and conduct initial screenings and in-depth interviews to evaluate technical skills, experience, communication, and overall suitability.
Candidate evaluation: Apply structured assessment criteria, exercise sound judgment, and make clear, evidence-based recommendations about candidates' suitability for Tana and our client partners.
Recruitment operations: Manage candidates through the application and assessment process, ensuring accurate records, timely follow-ups, and a positive candidate experience.
Candidate support: Communicate with candidates throughout the recruitment process and help troubleshoot technical issues or other challenges they may encounter.
Process improvement: Follow established recruitment processes and standard operating procedures, while identifying opportunities to improve efficiency, consistency, and quality.
Professional development: Over time, develop the skills to independently manage end-to-end recruitment processes for international clients, from candidate sourcing and assessment through to selection and interview preparation.

Requirements

Eligible to work in Kenya.
Bachelor's degree, diploma or equivalent from an accredited institution.
At least 1 year of professional experience in a role requiring relevant or transferable skills. Previous experience in recruitment is not required.
Some background or experience in Computer Science, Data, Information Technology, or a related technical field is a bonus.
Excellent attention to detail, with the ability to carefully review information, identify inconsistencies, and make well-reasoned assessments.
Strong verbal and written communication skills, with the ability to ask thoughtful questions, express ideas clearly, and communicate confidently.
Strong organisational skills, with the ability to manage multiple tasks, maintain accurate records, and meet deadlines.
A proactive, problem-solving mindset, with the initiative to identify challenges, find solutions, and continuously improve how work gets done.
A strong desire to learn and grow, with the ambition to build a career in a fast-paced, internationally focused company.