Partnership Manager

Job Description:

• Lead the development and implementation of local stakeholder and participant engagement strategies across Reed Wellbeing services
• Build and maintain relationships with healthcare professionals, referral partners and community organisations
• Increase awareness of services, strengthen referral pathways and support participant recruitment
• Work with GP Practices, primary care networks, healthcare providers and community stakeholders
• Lead community outreach through Health Champions, including targeted campaigns, promotional events and awareness initiatives
• Contribute to service performance, continuous improvement and achievement of contractual objectives
• Develop relationships with GP Practices, healthcare providers, community organisations and referral partners
• Create and maintain effective referral pathways
• Represent Reed Wellbeing at stakeholder meetings, forums and networking events
• Act as key contact for external stakeholders and respond to enquiries
• Identify collaboration opportunities with mental health, family support and voluntary sector organisations
• Plan and manage community engagement and promotional activities
• Work with the Marketing Team on engagement and communications plans
• Support digital marketing initiatives and awareness campaigns
• Manage and coordinate local outreach events and health campaigns
• Recruit, onboard and manage volunteer Health Champions
• Ensure Health Champions receive training, support and ongoing development
• Monitor engagement activity, analyse outcomes and identify performance improvements
• Contribute to service improvement and share best practice across the organisation

Requirements:

• This role requires living in Norfolk and access to your own vehicle
• Significant experience building and managing relationships with external stakeholders
• Experience working with healthcare, public sector, community or voluntary sector organisations
• Experience developing referral partnerships and stakeholder engagement strategies
• Experience organising, coordinating and delivering events, campaigns or community outreach activity
• Experience promoting services through face-to-face engagement and marketing initiatives
• Experience recruiting, supporting or managing volunteers, ambassadors or community networks
• Experience using performance data and feedback to evaluate engagement activity and improve outcomes
• Experience working collaboratively with internal and external stakeholders to achieve shared objectives
• Degree-level qualification or equivalent professional experience
• Desirable: experience within public health, healthcare or wellbeing services
• Desirable: experience engaging with Primary Care, GP Practices or healthcare professionals
• Desirable: experience working on commissioned public services contracts
• Desirable: experience supporting behaviour change, prevention or community health programmes
• Desirable: experience of volunteer recruitment, engagement and retention
• Desirable: understanding of local health systems and community-based service delivery
• Outstanding relationship-building and stakeholder management skills
• Strong influencing and networking abilities
• Proactive, self-motivated and highly organised approach
• Excellent verbal, written and presentation skills
• Ability to engage confidently with stakeholders at all levels
• Resilient and adaptable approach
• Commercial awareness and ability to promote services in an engaging and credible manner
• Strong planning and organisational skills with excellent attention to detail
• Commitment to improving health outcomes and reducing health inequalities
• Collaborative and inclusive working style
• Willingness to travel across the service delivery area
• Ability to work flexibly for occasional evening or weekend events
• Commitment to quality standards, safeguarding, equality, diversity and inclusion, health and safety, and data protection obligations

Benefits:

• 25 days annual leave plus statutory bank holidays
• Reed Pension Scheme
• Award-winning Management & Leadership training
• Professional and Personal Development Funds
• Bi-annual pay reviews
• Career development and progression opportunities
• Flexible working arrangements
• Excellent development opportunities
• Opportunity to make a genuine difference to the health and wellbeing of local communities
• Guaranteed interview scheme for disabled applicants who meet the minimum criteria