Behavioural scientist

Job Description:

1. Apply behavioural science, psychology, and behavioural economics principles to understand customer decision-making and behaviour.
2. Design and implement behavioural interventions to improve customer engagement, experience, and business performance.
3. Analyse customer data, research findings, and behavioural insights to identify opportunities for improvement.
4. Develop and conduct experiments, A/B tests, and behavioural research to evaluate the effectiveness of interventions.
5. Collaborate with cross-functional teams, including marketing, product, digital, and analytics, to embed behavioural insights into business strategies.
6. Translate research findings into actionable recommendations for stakeholders.
7. Monitor and measure the impact of behavioural initiatives and recommend improvements based on results.

Requirements:

1. A degree in Behavioural Science, Psychology, Economics, Cognitive Science, Social Sciences, or a related field.
2. Experience applying behavioural science principles, research methodologies, or behavioural insights in a business environment.
3. Strong analytical, research, and problem-solving skills.
4. Familiarity with experimentation, A/B testing, customer research, and data analysis.
5. Excellent communication skills and the ability to translate complex insights into practical business recommendations.
6. Experience in banking, financial services, customer experience, or digital products would be an advantage.

Skills

Intervention Studies, Business Insights, Digital Products, Customer Engagement Strategies, Data and Statistical Analysis, Economics, Analytical and Problem-Solving Skills, Customer Behaviour Analysis, Customer Data Analysis, Cognitive Science, Behaviour Change Facilitation