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Location
Remote (Australia, New Zealand)
Overview
Company
Impact
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Tapi is an AI-native SaaS platform reimagining how property maintenance is done. We bring property managers, tenants, and trades into one seamless experience, using AI to reduce admin, speed up workflows, and create better outcomes for everyone. We already support more than 450,000 properties across New Zealand and Australia, and we're just getting started.

Property maintenance is a coordination problem. Four parties - tenant, tradie, property manager, landlord - with different information, different incentives, and real consequences when it breaks down. Tapi is the operating system that connects them.

Property managers across Australia, NZ and the UK use Tapi to manage maintenance for over 550k properties. Eight years of maintenance data and 28 million human decisions sit under everything we build.

Software that helps someone coordinate maintenance is useful. Software that does the coordinating is a different business. That's what we're building now. The code has to price, schedule, track and settle real jobs, with real tradies and real money, and be right.

Software Engineer - Scale-up

Our engineering team is free of hierarchy and unnecessary ceremony. We're motivated by building software that matters and this is a company where you will be close to customer feedback. We work in small pods with real ownership of ways of working and product quality.

We believe AI is transforming the way software is built. This is your opportunity to guide that transformation to create ambitious, higher quality software, not more AI demo-ware.

We are remote-first and flexible: work from home anywhere in Australia or New Zealand. We're established enough to be stable but small enough to stay nimble and invent better ways of doing things. We use multiple technologies; you will be a polyglot and curious, so the specific technology is less important.

Why we'll win

You can hardly swing a cat without hitting an "AI-enabled maintenance" startup. Most are starting cold. We're not. 550k properties already send their maintenance through Tapi, we already work with the tradies who do the fixing, and every job a property manager handles teaches our systems something. Demand, supply and data on day one.

What you'll do

  • Build the core products and own features end to end: job flows, lots of states, lots of edge cases.
  • Release daily, watch what real jobs do to your assumptions, and fix it.
  • Set the patterns a bigger team will inherit: tooling, architecture, how we work.

Who we're looking for

We don't hire on languages, frameworks or years of experience. We care that you've shipped real product, thought hard about the people using it, and can work without a detailed spec for everything. We strive to match you to work that optimises the intersection of skills, interests, and business/customer impact.

We're small and working hard to build a high-performance team. As a senior member of that team we expect you to wear multiple hats - hands on coding, coaching others, understanding customer needs and delivering value on schedule.

We build with AI agents in the loop, every day. We expect you to arrive already working that way: directing the tools, reviewing hard, shipping more than you could alone, and already experimenting with how we could take this to a meta level.

What we offer

  • Remote work that's actually remote. Work from anywhere in Australia or New Zealand.
  • Real ownership. A small team means you'll shape the systems you're running and be a big influence in the shape of our product.
  • A new MacBook Pro spec'd to get the job done. Your hardware won't be a bottleneck.

You'll need the right to work in Australia or NZ.

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