Senior UX Researcher, Quantitative

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About Target:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

Target's Global UX team is a group of design, research, and accessibility practitioners and experts focused on improving and innovating digital experiences for Target's guests, team members, and partners. Here, we design tangible, inspiring, and impactful solutions that serve all aspects of our business and play a critical role in shaping Target's digital experience through insight, rigor, and human-centered thinking.

About the role:

As an Enterprise Quantitative UX Researcher, you will lead quantitative UX research for Target's enterprise experiences, helping teams better understand the needs, behaviors, and outcomes of the people who power Target every day, including team members, business partners, vendors, and other enterprise users.

You will own and evolve critical voice-of-user and experience measurement programs, including System Usability Scale measurement, Voice of Vendor / Voice of Business Partner programs, intercept surveys, benchmarking, and other scalable quantitative research efforts. You will bring quantitativeexpertiseto shape how these programs are designed, measured, governed, and activated, connecting user experience, product health, business outcomes, and enterprise priorities.

This role partners closely with qualitative UX researchers, product, design, technology, analytics, data science, business teams, and insights partners to validate and size user needs, identify patterns across large populations, and translate complex data into clear implications for product strategy, design decisions, and business impact.

You will also bring quantitative insights to life through reporting, dashboards, storytelling, and reusable measurement approaches that make data easier for teams to understand and act on. Success requires strong quantitativeexpertise, UX research judgment, the ability to clarify complex questions, and the ability to turn complex data into stories that influence decisions.

You will report to the Director of Quantitative UX Research and AI Enablement and collaborate closely with quantitative UX research partners supporting Target’s guest-facing experiences.

Responsibilities:

• Define and evolve Enterprise UX measurement strategy, including what to measure, how to measure it, and how experience metrics connect to product health, business outcomes, and organizational priorities.

• Own and evolve Enterprise UX Research measurement programs, including SUS, Voice of Vendor / Voice of Business Partner, intercept surveys, benchmarking, and new longitudinal voice-of-user programs.

• Shape how Enterprise UX Research approaches measurement, survey strategy, sampling, analysis, reporting, and insight activation.

• Design and execute quantitative research, including survey design, sampling, segmentation, statistical testing, driver analysis, benchmarking, longitudinal tracking, and quantitative validation.

• Design scalable quantitative research to answer ambiguous product questions,validatehypotheses, evaluate concepts and experiences, and generate insights that inform product strategy and experience decisions.

• Develop scalable measurement frameworks and governance that enable consistent, reusable, and trustworthy UX measurement across Enterprise product teams.

• Partner with UX Research, Product, Design, Technology, Analytics, Data Science, and business teams to connect attitudinal research, behavioral data, product analytics, experimentation, and business data.

• Translate quantitative signals into actionable insights by connecting survey data, product analytics, behavioral data, and business metrics to help teams make better product and investment decisions.

• Partner with Research Operations and cross-functional teams to evaluate and pilot responsible uses of AI, automation, and emerging tooling that improve quantitative research workflows, reporting, analysis, and insight activation.

• Translate complex quantitative analysis into clear, actionable narratives for product teams, business partners, and senior leaders.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

• 5+ years of experience in UX research, quantitative research, applied research, consumer insights, human factors, behavioral science, data science, ora relatedfield.

• Strongexpertisein quantitative UX research methods, including survey design, sampling, measurement, statistical analysis, benchmarking, segmentation, and longitudinal tracking.

• Experience applying advanced quantitative methods, such as experimental design, surveymethodology, causal inference, multivariate analysis, or psychometrics, to answer product and user experience questions.

• Experience designing and managing large-scalesurvey, voice-of-user, or experience measurement programs that inform product, design, business, or operational decisions.

• Experience applying quantitative methods and tools, including survey analysis, statistical testing, regression or driver analysis, segmentation, dashboarding, and platforms such as Qualtrics, Medallia,FullStory, SQL, R/Python, Tableau, Power BI, Looker, or similar tools.

• Ability to connect quantitative research with qualitative research, behavioral data, product analytics, experimentation, and business performance.

• Strong data-driven storytelling skills, with the ability to translate complex analysis into clear implications for user experience, product strategy, and business impact.

• Ability to clarify complex questions, define research priorities, and move work forward with sound judgment and strong cross-functional partnership.

• Interest in experimenting with AI-enabled tools and emerging capabilities to improve quantitative research workflows whilemaintainingresearch quality, ethics, and rigor.

• Experience working in large, matrixed organizations and partnering across UX, product, technology, analytics, data science, business, and insights teams.

• Experience with enterprise, employee, B2B, retail operations, supply chain, or internal tools research is a plus.

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core rolewill need to beperformedboth onsite at the Target HQ MN location the role is assigned toandvirtually,depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Clickhere if you are curious to learn more about Minnesota.

Benefits Eligibility

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.Non-accommodation-relatedrequests, such as application follow-ups or technical issues, will not be addressed through this channel.