UX Researcher – AI Enablement

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About Target:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Target's Global UX team is a group of design, content, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target's guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business - and being a part of the team means you will play a critical role in Target's digital experience by increasing ease, simplicity, value, and delight for every touchpoint.

About the Role:

As a UX Researcher - AI Enablement, you will contribute research that helps Target understand and improve AI-enabled and agentic experiences for technical and product practitioners and other enterprise team members. This individual-contributor role focuses on scoped projects with immediate impact at the project and team level.

You will work with Lead and Director-level researchers, applying established qualitative and quantitative methods to well-defined questions and contributing to larger programs and pilots.With direction and guidance, you will contribute to research planning, conduct straightforward studies, participatein analysis and synthesis, and communicate findings that support product and experience decisions.

You will also support responsible AI enablement within UX Research by helping test new tools, document effective workflows, and keep research knowledge organized and reusable. You will collaborate with cross-functional partners across UX, Product, Technology, Data Science, Analytics, and the business while building your craft and technical understanding.

Responsibilities:

• Apply established qualitative and quantitative methods to well-defined questions about AI-enabled products, tools, and workflows.

• Contribute to research plans, protocols, recruitment, fieldwork, and study logisticswith guidance from senior researchers.

• Conduct straightforward interviews, usability tests, concept evaluations, and other assigned studies using standard practices.

• Support surveys, UX metrics, pilots, benchmarks, and longitudinal research through data collection, quality checks, and basic analysis.

• Participate in analysis and synthesis, organize evidence, and communicate clear findings to project partners.

• Collaborate with cross-functional partners on research methods, measures, and decisions that affect the immediatework.

• Contribute evidence to personas, journey maps, service blueprints, and shared research knowledge.

• Help test and document responsible AI-enabled research workflows while meeting project goals, constraints, timelines, and quality standards.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About You:

• 2+ years of relevant UX, product, academic, or applied research experience, or equivalent demonstrated skills.

• Working knowledge of qualitative and quantitative research methods and when to use them.

• Experience conducting straightforward interviews, usability tests, or similar studies with guidance.

• Ability to organize qualitative data and perform basic analysis of simple quantitative data.

• Clear communication and collaboration skills with peers and cross-functional partners.

• Ability to work independently on well-defined problems, manage assigned work, and meet project deadlines.

• Curiosity about AI/ML and willingness to build technical literacy; prior AI experience is helpful but not required.

• Commitment to inclusive research, accessibility, participant privacy, ethics, and high-quality craft.

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performedboth onsite at the Target HQ MN location the role is assigned to andvirtually,depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota

Benefits Eligibility

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.Non-accommodation-relatedrequests, such as application follow-ups or technical issues, will not be addressed through this channel.