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Customer Service Representative II - Davao

TASQ · English · 28 days ago

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Salary

≈ $9k – $24k per year (Estimated)

Location

In office (Davao City)

Seniority

Middle

Employment

Full-Time

Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Oct 8, 2026. TASQ scores A on the Alion truth index.

Overview

Company

Impact

Profile match

TASQ

TASQ, operating as TASQ Staffing Solutions, is a staffing and recruitment agency that provides executive search, mid-level and entry-level placement, multilingual and technical recruitment and recruitment process outsourcing. It was built by recruiters with more than 70 years of combined staffing experience, and most of its open roles are in the Philippines, where it fills positions for BPO, shared-services and technology employers in Metro Manila, Cebu, Davao, Iloilo and Bacolod. Vacancies it handles include call centre agents, customer service and technical support representatives, collections specialists, accountants, network engineers and consulting managers.

tasq.work · HQ: Makati, Philippines · Executive Search · Recruiting & Staffing · 1001-5000 employees

We are looking for CSRs to join a fast growing account in Davao City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

Key Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, and chat
Resolve customer issues and complaints with a focus on first-call resolution
Maintain accurate and comprehensive records of customer interactions
Collaborate with team members to improve customer service processes
Provide product and service information to assist customers with their needs
Proactively identify opportunities to enhance the customer experience
Meet or exceed individual and team performance targets

Requirements

At least a HS Graduate (Old Curriculum)
Must have at least 1 year of BPO omnichannel experience (voice, chat, email)

Must be conversant in both spoken and written English
Amenable to work fully on-site in Davao City
Amenable to work on shifting schedule and graveyard shift
Can start ASAP

Benefits

Free HMO
Free Dependents
Night Differential
Program Incentives

Please note that this is contingent to the final company or account you'll be profiled to.

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