IT Network Analyst (Alabang) | Onsite

Work Setup: Onsite (Alabang)

Work Schedule: 24x7 Support Availability (including nights and weekends as required); Onsite - 5 Days a Week

Education & Experience:

• Bachelor’s degree in Network Administration, Information Technology, Computer Science, or a related field.
• At least 8 years of hands-on experience in network administration and support roles.
• Experience working in enterprise or high-availability network environments.

Mandatory Certifications:

• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)

Key Responsibilities:

Network Operations & Technical Support

• Configure, troubleshoot, and maintain enterprise IT network infrastructure.
• Hands-on experience with Cisco routing and switching technologies.
• Install, configure, and support Cisco network and security devices, including: Cisco ASA, Cisco Firepower, IPS, Routers & Switches, and Cisco AnyConnect
• Manage and support Proxy infrastructure and Checkpoint firewall appliances.

Security Compliance & Audit Support

• Maintain ongoing network security and compliance through: Application of security patches, IOS upgrades and updates, Regular review of audit and security logs, Enforcement of access controls, Maintenance and updates of network security guidelines
• Participate in internal, external, and client security audits. • Identify, track, and remediate security risks and audit findings.

Network Performance Monitoring & Planning

• Monitor and assess network performance to meet business and operational requirements.
• Identify performance issues and recommend corrective actions.
• Support network capacity planning and assist with: Hardware upgrades, Software upgrades, Technology refresh and replacement initiatives

ITIL & Operational Processes

• Ensure adherence to ITIL best practices, including: Capacity Management, Change Management, Incident Management and Vendor Management
• Participate in disaster recovery (DR) operations and testing as required.

Documentation & Reporting

• Create and maintain accurate network diagrams and technical documentation.
• Prepare and present networking and performance reports.
• Ensure documentation supports network design, planning, and operational continuity.

Benefits:

• HMO for Employee and 2 Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities