Nice CXOne - Developer

Tata Consultancy Services · IT Consulting & Digital Transformation · IT Outsourcing & Dedicated Teams · Bachelor's Degree · Python · JavaScript · C# · 4 hours ago
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Location
In office (Thiruvananthapuram)
Seniority
Middle · 4+ years exp

Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Nov 1, 2026. Tata Consultancy Services scores A on the Alion truth index.

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Profile match

Tata Consultancy Services

Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and digital business solutions operating as the flagship tech subsidiary of the Tata Group. Headquartered in Mumbai, India, the company delivers end-to-end capabilities spanning cloud computing, enterprise platforms, cybersecurity, and artificial intelligence to major global enterprises. Employing over 500,000 professionals across dozens of countries, it stands as one of the world's largest IT outsourcing and technology transformation partners.
tcs.com · HQ: Mumbai, India · Management Consulting · Systems Integrators · IT Consulting & Digital Transformation · IT Outsourcing & Dedicated Teams · Est. 1968
Tech stack of Tata Consultancy Services

Role: Developer. Skills: NICE. Experience: 4 - 12 Years. Qualification: Bachelor Of Engineering

Key

Competencies

·Minimum

3 years of experience in contact center related technologies and experience

in NICE CXone IVR & Bot Development using Mpower studio

·Hands-on

experience with NICE CXone development (Studio, APIs, scripting).

·Strong

understanding of Cisco UCCE/UCCX call flows and routing logic.

·Proficiency

in programming languages (JavaScript, Python, or .NET).

·Experience

with REST APIs, web services, and data exchange formats (JSON, XML).

Job

Description

·The

NICE CXone Developer Engineer will be responsible for designing, developing,

and customizing NICE CXone applications

·Build

integrations between CXone and enterprise systems (CRM, WFM, reporting

tools).

·Support

the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone

·Translate

Cisco call flows and routing scripts into NICE CXone equivalents.

·Work

with NICE CXone APIs, RESTful services, and connectors for third-party

systems.

·Develop

automation scripts for provisioning and configuration.

·

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