Senior Business Analyst

With 25 years of pioneering experience, Tavia Technologies redefines digital transformation by delivering bespoke solutions that empower enterprises to lead in a fast-evolving landscape. Beyond building software, we engineer impactful digital ecosystems that drive efficiency, elevate customer experiences, and unlock growth. Our portfolio spans custom platforms, enterprise portals, and payment systems tailored to different industries such as financial, telecom, and public sectors. Backed by strategic partnerships, we transform complex challenges into seamless solutions that are reliable, scalable and future-ready.

We are recruiting to fill the position below:

Job Title: Senior Business Analyst

Location: Lagos, Nigeria
Employment Type: Full-time

Job Description

• Are you a strategic thinker with strong business analysis skills and a passion for technology and AI-driven innovation? Tavia Technologies is looking for an experienced Senior Business Analyst to join our team!
• We are seeking a proactive professional who can translate complex business needs into practical solutions, drive process improvements, and support the delivery of innovative technology solutions.

Key Responsibilities

• Support System Integration Testing (SIT), User Acceptance Testing (UAT), and solution validation.
• Collaborate with stakeholders, developers, and product teams to ensure successful solution delivery.
• Support Agile delivery, backlog management, sprint planning, and prioritization.
• Lead requirements gathering, stakeholder interviews, and discovery workshops.
• Develop business requirements documents, user stories, use cases, and process models.
• Analyze business processes and identify gaps, risks, and improvement opportunities.
• Maintain requirements traceability, project documentation, and reporting.

Minimum Qualifications

• Strong knowledge of requirements elicitation, BPMN, user story development, data analysis, gap analysis, and process improvement.
• Familiarity with Jira, Confluence, Microsoft Visio, and Draw.io.
• Professional certifications such as CBAP, CCBA, PMI-PBA, Agile BA, or Scrum certification are an added advantage.
• Bachelor's Degree in Business Administration, Information Technology, Computer Science, Engineering, or a related discipline.

AI & Technology Requirements:

• Ability to translate business challenges into measurable AI use cases.
• Basic to intermediate understanding of Artificial Intelligence (AI), Machine Learning (ML), and Generative AI (GenAI).
• Experience documenting requirements for AI-driven solutions such as chatbots, virtual assistants, predictive analytics, recommendation engines, or fraud detection systems.
• Understanding of AI model lifecycle, governance, and Responsible AI principles.

What We’re Looking For:

• Ability to manage multiple initiatives in a fast-paced environment
• Excellent analytical and problem-solving skills
• Attention to detail and a commitment to continuous improvement
• Strong communication and stakeholder management abilities
• Strategic thinking and business acumen
• Leadership, negotiation, and decision-making skills

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Application – Senior Business Analyst" as the subject of the email.