Inside Sales Ops

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Inside Sales Ops

Job Details

• Post date30 June, 2026

• CountryUSA

• SectorGrid & HVDC

• Contact email [email protected]

• Job ID 291753

Taylor Hopkinson is currently in active pursuit of a Senior Inside Sales Operations Specialist for a Tier 1 tracker manufacturer expanding into a new high-growth vertical. As a fast-growing transformer manufacturer, they are looking for top talent with a clear mission of building something truly special in the power industry.

The Senior Inside Sales Operations Specialist is a high-impact individual contributor supporting the commercial team. This role serves as the experienced operational link between customers, outside sales, engineering, and manufacturing - owning the quoting process end-to-end and acting as a trusted technical resource for customers and internal teams alike. This is not a people-management role, but it carries significant ownership, autonomy, and cross-functional influence.

Responsibilities:

• Own the RFQ process for MV/HV transformers from intake through proposal delivery, partnering closely with engineering to develop accurate, competitive quotes
• Independently manage a high-volume quoting pipeline in CRM, prioritizing opportunities and driving follow-up to close
• Serve as a primary technical and commercial point of contact for distributor partners, EPCs, and utility customers throughout the sales cycle
• Provide hands-on support to outside sales on technical submittals, customer presentations, and complex order documentation
• Coordinate directly with manufacturing and supply chain leadership to confirm lead times, production scheduling, and delivery commitments on high-value orders
• Manage order entry, change orders, and contract documentation with a high degree of accuracy on complex, multi-unit transformer orders
• Proactively monitor backlog and lead customer communication on project status, delays, and escalations
• Develop and refine pricing tools, proposal templates, and sales playbooks used across the team
• Mentor junior specialists on quoting processes, CRM best practices, and customer communication standards
• Track market trends, competitor lead times, and pricing intelligence to inform commercial strategy
• Own compliance documentation requirements (NERC, FERC, utility specifications, DOE efficiency standards) for assigned accounts

Requirements:

• 5+ years of experience in inside sales, sales operations, or order/project coordination within electrical equipment, power distribution, or industrial manufacturing
• Strong working knowledge of MV/HV transformers, switchgear, or related utility-grade equipment required
• Skilled at reading and interpreting single-line diagrams and detailed equipment specifications
• Advanced proficiency in CRM platforms (Salesforce preferred) and ERP systems
• Proven track record managing complex, high-value accounts and customer relationships independently
• Excellent communication skills with experience interfacing directly with engineers, procurement teams, and utility customers
• Highly detail-oriented with strong project management skills and the ability to operate with minimal oversight

Key Contact

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Nadine Gaivis

Principal Consultant

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