Logistics Operations Specialist

At Teabox & Sammvaad, thousands of orders travel across India, the USA, UK, Europe, and the Middle East every month. We are looking for someone who takes complete ownership of the logistics journey-not just tracking shipments, but ensuring every order reaches our customers with minimal friction while continuously making our logistics operations smarter and more efficient.

Your Mission: Own logistics operations, eliminate bottlenecks, automate repetitive work, and become the go-to person who keeps our supply chain running like clockwork.

Key Responsibilities:

• Manage end-to-end shipment tracking and courier escalations.
• Oversee daily logistics operations across 7 warehouses.
• Handle Unicommerce operations, including embargoes, reshipments, and order exceptions.
• Collaborate closely with the Customer Experience team to resolve delivery-related issues.
• Review weekly courier performance and drive continuous improvements.
• Automate manual tasks using AI, ClickPost, SagePilot, Unicommerce, and other operational tools.
• Build scalable logistics processes to support business growth.

We're looking for someone who:

• Takes ownership of problems instead of forwarding them.
• Believes repetitive tasks should be automated.
• Enjoys working with data as much as people.
• Focuses on finding solutions rather than sharing status updates.
• Loves improving systems and creating meaningful impact.

Preferred Qualifications:

• MBA Graduate of 2024 to 2026 batch.
• 0 - 1 year of experience in Logistics, Supply Chain, or E-commerce will be preferred.
• Experience working with Unicommerce, ClickPost, or similar logistics platforms.
• Strong proficiency in AI tools.

Why Join Us?

• Real ownership from Day 1.
• Opportunity to work on both domestic and global logistics operations.
• Freedom to further experiment with AI and automation.
• High-impact role with visible business outcomes.
• Be part of a fast-growing D2C business where your ideas truly matter.
• Ready to Build Smarter Data Driven Logistics.

If solving complex operational challenges excites you, we'd love to meet you.