Executive - IT

• Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment.
• Perform hardware installation, troubleshooting, and daily log checks of network devices to ensure smooth IT operations.
• Monitor and maintain LAN, WAN, Wi-Fi, internet connectivity, and other network infrastructure.
• Troubleshoot operating systems, software applications, networking, and connectivity issues, and provide timely technical support to users.
• Manage user accounts, access rights, email accounts, role-based permissions, and other IT services in accordance with company policies.
• Monitor system performance, antivirus protection, software updates, data backup, and IT security to ensure system reliability.
• Provide technical support for CCTV, biometric attendance systems, IP phones, and other IT-enabled systems.
• Assist in ERP operations, implementation, configuration, troubleshooting, user support, and continuous system improvement under the guidance of management.
• Support ERP utilization across HR & Payroll, Merchandising, Inventory, Production, IE, Planning, Commercial, Accounting, SCM, and other relevant departments.
• Monitor ERP data accuracy, system availability, user access, and module functionality, and coordinate with relevant departments to resolve issues.
• Maintain IT asset inventory, software licenses, network diagrams, system configurations, and proper documentation of IT equipment and service records.
• Coordinate with IT service providers and ERP vendors, assist in system upgrades and software implementation, and support IT projects, office setup, and migration activities.

• Bachelor of Science (BSc) in Computer Science & Engineering
• Master of Science (MSc) in Computer Science & Engineering

• 3 to 4 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Garments, Group of Companies, Garments Accessories

• Only Male

ERP Software, IT hardware and networking knowledge, IT Troubleshooting, Networking, Sound in ERP Operation

• Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Employment status: Full Time
• Workplace: Work at office
• Vacancies: 1
• Salary: Negotiable
• Job location: Dhaka (Kawran Bazar)