Digital Account Manager
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 12, 2026. Team ITG scores B on the Alion truth index.
Join ITG as a Digital Account Manager, where you will serve as the liaison between the agency and the client, managing budgets, capturing requirements, and facilitating the delivery of enterprise-level projects. You will be responsible for the management and technical delivery of multiple cross-channel strategic projects, establishing and maintaining relationships with key stakeholders, and ensuring client expectations are met. This role offers the opportunity to work from home, enjoy 25 days of holidays plus bank holidays, and access various benefits including health insurance and a referral program.
Missions
- Establish and maintain relationships with key stakeholders on accounts, ensuring client requirements and expectations are met.
- Manage the technical delivery of multiple cross-channel strategic projects, working closely with delivery teams to ensure projects are delivered on schedule and within budget.
- Support the identification of new business opportunities across retained and non-retained work, helping to drive client strategy and achieve business objectives.
Profil recherché
- A strong interest in, and understanding of, web and digital technologies is essential- As an experienced Digital Account Manager, you will be comfortable handling responsibility and pressure, delivering digital insight, ideas and innovative solutions that positively transform client businesses
- A high-performing team player who is also a self-starter and confident decision-maker
- Excellent client-facing, presentation and communication skills
- Bright, motivated and driven, with the confidence to lead by example
- Experience maximising revenue and account profitability
- Experience managing web projects, ideally within an Agile environment
- Previous experience working as a Digital Account Manager within a marketing agency, client-side marketing department, or IT/software provider
- Confidence speaking about digital technologies and digital marketing techniques
- Enjoyment of a fast-paced digital agency environment
- Proven ability to produce reports, project plans, objectives and KPIs for clients and senior stakeholders
- Ability to brief work effectively to delivery and development teams
- Strong written, verbal and numerical skills
- Positive, proactive and solutions-focused mindset
- Interest in change management, continuous improvement and Agile ways of working
- Ability to work in a relaxed environment with a high level of autonomy, while following thorough processes
- Commitment to working effectively as a team, with a focus on listening, learning and knowledge sharing
- Strong collaborator who can build relationships across teams, personalities and backgrounds