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Salary
≈ $10k – $29k per year (Estimated)
Location
Remote (India)
Experience
3+ years exp

First seen by Alion on Oct 22, 2026.

Overview
Company
Impact
Profile match
TeamLogicIT is a comprehensive IT service company that offers a gamut of managed IT, and outsourcing services for companies in North America and operates from 200+ locations across 37 states.

Responsibilities:

  • Provide support for incoming requests to the service desk via telephone, web portal, or email to ensure courteous, timely, and effective resolution of end-user issues.
  • Provisioning and system setup for new hires.
  • Prioritize incidents and service requests according to defined processes to meet defined SLAs.
  • Use remote tools and diagnostic utilities to aid in resolving support requests.
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
  • Install and configure hardware and software components throughout various network infrastructure devices.


Requirements:

  • Experience in Desktop and MS 365

Skills

MS 365, Microsoft 365, Office 365, desktop, sysadmin, system administrator

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