DELIVERY MANAGER

We are a technology company that started its journey in 2008. Our main headquarters is located in the picturesque city of Poznań, nestled by the beautiful Malta lake. For more than 17 years, we have been assisting companies in developing and implementing innovative fintech solutions. Leveraging our expertise in areas such as blockchain, online payments, and more, our clients can invent and develop cutting-edge solutions and services that keep them at the forefront of innovation.

Responsibilities

• B2B: 90 - 120 pln/h
• Flexible working hours and the possibility to work remotely,
• Private medical healthcare offered by Luxmed,
• Benefit System - MultiSport Card,
• Excellent conditions for skills development: (1) Possibility to upgrade your English for business needs due to working time (2) Internal Training (3) Lighting Talks regarding technology & development issues,
• We support the development of your personal brand as an expert! You can create and publish articles, we support your participation in meetups and conferences and we help you develop skills and implement your ideas,
• An inspiring, modern workplace with a great atmosphere based on the nordic working culture,
• Recommendation program - bonus equal to 50% salary of the newly hired employee!

Requirements

Account Management

• Acting as a trusted advisor to clients, ensuring strong, long-term relationships built on reliability, transparency, and value.
• Maximizing project profitability and contributing to revenue growth by identifying upsell and cross-sell opportunities.
• Supporting new business sales processes.

Line Management

• Managing and developing the delivery team, ensuring high performance, engagement, and growth.
• Aligning team members’ career development with project opportunities to foster professional growth.
• Setting, reviewing, and managing individual performance goals and compensation to ensure fairness, motivation, and retention.

Delivery Management

• Overseeing the execution of projects, ensuring resource efficiency, profitability, and client satisfaction.
• Managing project risks, resource allocation, and operational stability to ensure smooth delivery.
• Ensuring project revenue and margin targets are met through effective budgeting, forecasting, and cost control.
• Managing changes in contracts, team composition, and service scope while maintaining profitability.