Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Sep 25, 2026. Teamup Recruitment scores A on the Alion truth index.
We’re looking for a hands-on ServiceNow specialist to develop, maintain and improve a ServiceNow platform. The role combines application development with platform administration, incident support and technical design. You’ll work closely with a ServiceNow Architect and Administrator, as well as teams responsible for security and business systems.
What you’ll do
Build and configure ServiceNow functionality, including ITSM workflows and custom solutions.
Assess new requirements, recommend approaches, write code, and test changes before release.
Review applications and code to protect platform stability and security.
Maintain the ServiceNow instance, manage upgrades and patches, tune performance, and resolve incidents.
Support integrations with other systems and maintain the MariaDB services used by the platform.
Contribute to solution design, project planning, risk management and disaster recovery.
Keep technical documentation, operating procedures, user guides and knowledge articles current.
What you’ll bring
At least 5 years of relevant IT experience, including 2 years in a similar role.
Strong hands-on experience administering, configuring and developing ServiceNow solutions. Experience with an on-premises instance is an advantage.
Practical knowledge of the ServiceNow product portfolio, IT service management and solution design.
Experience gathering requirements, analysing needs and coordinating technical work.
Familiarity with integrations such as REST and web services, SSO and LDAP, along with IT security practices.
Strong troubleshooting, communication and organisational skills, with the ability to take ownership and work independently.
English at B2 level or above and education at level 4 or equivalent.
Required certifications
ServiceNow Certified Application Developer
ServiceNow Certified System Administrator
An internationally recognised equivalent certification may be considered for either requirement, subject to the contracting authority’s approval.

