Director of Inside Sales, Americas - (Onsite: Midtown Tampa, FL)
TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
We are seeking an accomplished Director of Inside Sales to lead and scale our inside sales organization. This leader will be responsible for developing a high-performing sales team, establishing a disciplined and repeatable sales process, driving revenue growth, and improving conversion throughout the sales funnel.
The ideal candidate is a hands-on sales leader with a strong track record of exceeding revenue targets, coaching sales professionals, implementing effective sales methodologies, and using data to improve performance. This role will partner closely with Marketing, Customer Success, Operations, and Executive Leadership to build a predictable and scalable revenue engine.
Sales Leadership & Strategy
Develop and execute the inside sales strategy aligned with company revenue and growth objectives.
Own inside sales performance, pipeline generation, conversion rates, and revenue attainment.
Establish sales targets, quotas, territories, and performance expectations.
Build a scalable sales organization capable of supporting rapid growth.
Develop and continuously improve sales processes, methodologies, and operating rhythms.
Identify opportunities to increase productivity, shorten sales cycles, and improve win rates.
Team Management & Development
Recruit, hire, onboard, and retain high performing inside sales representatives and managers.
Lead, coach, and mentor the sales team to consistently achieve and exceed targets.
Establish clear KPIs and performance standards for individual and team performance.
Conduct regular pipeline reviews, forecast meetings, one-on-ones, and performance evaluations.
Develop career paths and professional development programs for sales team members.
Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
Pipeline & Revenue Management
Maintain a healthy and predictable sales pipeline.
Establish rigorous pipeline management and forecasting practices.
Analyze funnel performance and identify areas for improvement.
Partner with Marketing to optimize lead generation, qualification, scoring, and handoff processes.
Improve lead-to-opportunity and opportunity-to-close conversion rates.
Ensure sales representatives effectively utilize CRM systems and follow established sales processes.
Cross-Functional Leadership
Partner with Marketing to align demand-generation strategies with sales capacity and revenue goals.
Collaborate with Customer Success to ensure a smooth transition from sales to implementation and account management.
Work with Sales Operations/Revenue Operations to improve reporting, analytics, territory planning, compensation, and sales technology.
Provide executive leadership with accurate forecasts, performance insights, and recommendations.
Collaborate with Product and other business functions to communicate market feedback and customer needs.
Success in this role will be measured through metrics including:
Revenue attainment and growth
New customer acquisition
Pipeline coverage and quality
Sales forecast accuracy
Lead-to-opportunity conversion
Opportunity-to-close conversion
Average sales cycle
Average deal size
Rep productivity and quota attainment
Customer acquisition cost and sales efficiency
Employee retention and development
Qualifications:
Bachelor's degree in Business, Marketing, Sales, or a related field preferred.
7+ years of progressive sales experience, including significant experience leading inside sales teams.
Demonstrated success managing and exceeding revenue targets.
Experience hiring, developing, and leading high-performing sales teams.
Strong understanding of sales forecasting, pipeline management, CRM systems, and sales analytics.
Proven ability to build and implement scalable sales processes.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication, presentation, negotiation, and interpersonal skills.
Experience working cross-functionally with Marketing, Customer Success, Operations, and Executive Leadership.
Strong coaching and performance management capabilities.
Preferred Qualifications
Experience scaling an inside sales organization through a period of rapid growth.
Experience with a structured sales methodology such as MEDDICC, Challenger, SPIN, Sandler, or similar.
Experience with Salesforce, HubSpot, or another enterprise CRM.
Experience in [industry / SaaS / B2B / technology / relevant sector].
Track record of successfully implementing sales enablement, automation, and revenue-operations initiatives.
Up to 20% Travel Requirement - Domestic & International
What we offer:
Work location is in office in Midtown Tampa, FL.
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.