Product Owner - Frontline

TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

We are looking for a (Senior) Product Owner to join our Frontline team. You will be at the forefront of product development, helping shape a platform trusted by operational teams across various industries worldwide.

• Own and drive one or more features or modules within TeamViewer Frontline (https://www.teamviewer.com/en/products/frontline), from ideation and discovery through to delivery and continuous iteration

• Foster agile practices within the development teams and support the governance of development processes

• Collaborate closely with stakeholders across Product, Engineering, UX, Marketing, Sales, and Support to build a compelling product roadmap with global impact

• Champion the customer by translating feedback into clear requirements, KPIs, and prioritized backlog items

• Drive insight-led decision-making using qualitative and quantitative data (e.g., telemetry, surveys, market and competitive analysis)

• Enable efficient delivery by ensuring clarity on objectives, deliverables, and impact, while proactively removing blockers

• Balance feasibility and innovation by partnering with engineers to deliver scalable, intuitive, and technically sound solutions

Requirements

• Experience: Minimum of 2 years as a Product Owner in a software environment or in a comparable role. Experience in SaaS, AI, B2B, logistics, field service management, communications, or authoring software is a plus

• Technical fluency: Comfortable working closely with engineering teams and contributing to technical discussions. Basic understanding of SaaS concepts; prior coding experience is a plus. Familiarity with tools such as Jira and Confluence

• Agile mindset: Strong understanding of agile practices and the ability to act as a value maximizer. PSPO certification (or equivalent) is a plus

• Customer focus: Strong empathy and the ability to translate feedback into actionable insights and clear priorities

• Analytical skills: Experience working with data-driven decision-making and defining/tracking product KPIs

• Adaptability: Comfortable working in dynamic, fast-paced environments with evolving priorities

• Communication: Excellent written and spoken English, with experience in international environments

• Education: Degree in computer science, engineering, or a related field, or equivalent practical experience

What we offer

• Onsite Onboarding in our HQ office for an optimal start

• Great compensation and benefits packages including company achievement bonus

• Public transport friendly offices

• Special terms for local gyms

• Access to Corporate Benefits platform with many discounts

• Regular Team events and company-wide celebrations

• Open door policy, no dress code rules, and frequent all Hands

• Hybrid and Flexible work time

• Work From Abroad Program allowing up to 40 days of work outside your contracting country

• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.