Senior Product Designer

TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

TeamViewer Frontline builds software that helps deskless workers work faster and with fewer errors across smart glasses, mobile devices and the web. Our solutions combine guided workflows, remote assistance and augmented reality for industries such as manufacturing, inspection and logistics.

As a Senior Product Designer for Frontline with focus on Logistics, you’ll own the end-to-end experience of our warehouse picking solution, from hands-free tools used by pickers to the web applications supervisors use to plan, monitor and improve operations. You’ll turn the realities of warehouse work, from pick rates and error costs to gloves, noise and poor connectivity, into simple, efficient experiences across devices while helping shape a coherent Frontline product.

• Own the end-to-end experience of one or more Frontline product areas, from problem framing to shipped solution and measured outcome

• Lead discovery with customers and end users: site visits, interviews, contextual inquiry and usability testing in real industrial environments

• Frame ambiguous problems into clear jobs-to-be-done, journeys and opportunity areas, and use them to shape the roadmap with Product Management

• Design across platforms and modalities: web, mobile, smart glasses and AR, adapting interactions to each device's constraints

• Prototype at the right fidelity, from sketches to interactive and on-device prototypes, to test ideas early and de-risk decisions

• Drive cross-product consistency, so authoring, execution and remote assistance feel like one platform

• Partner with engineering and product as an equal from discovery to delivery; give clear specs, review builds and protect quality

• Define success metrics with product analytics and use data alongside research to guide iteration

• Mentor other designers, lead critiques and contribute to the design system and Frontline UX principles

• Present and defend design direction to leadership and stakeholders, backed by evidence

Requirements

• 6+ years of experience as a product, UX or interaction designer, with a substantial part of it on complex B2B, enterprise or SaaS products

• A portfolio with end-to-end case studies that show your reasoning: research, problem framing, trade-offs, iteration and measurable outcomes

• A track record of leading design for a product area on your own, including setting direction in ambiguous situations

• Deep interaction design, information architecture and systems thinking for task-focused, data-heavy applications

• Strong user research skills, and comfort running research directly with customers and end users

• Experience designing across multiple platforms and device types

• Expert use of Figma, including components, variables, auto layout and prototyping

• Strong communication and facilitation skills; you can align engineers, product managers and leadership around a direction

• Experience mentoring designers or leading critique

• Fluency in English is required

What we offer

• Onsite Onboarding in our HQ office for an optimal start

• Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews

• Public transport friendly offices

• Special terms for local gyms

• Access to Corporate Benefits platform with many discounts

• Regular Team events and company-wide celebrations

• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches

• Hybrid and Flexible work time

• Work From Abroad Program allowing up to 40 days of work outside your contracting country

• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.