Account Executive, Patient Experience

Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal - not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

Tebra has defined a new category of software and established itself as a leader in practice growth solutions. As an Account Executive, Patient Experience, you will play a key role in driving new business by engaging with physicians and providers in the private practice space through a high-volume, consultative sales approach.

In this role, you will manage a pipeline of inbound and outbound opportunities, conduct virtual product demonstrations, and close new business-all within a fully remote sales environment. As we continue to scale, you will be a direct contributor to our continued growth.

You will actively engage with both provided and self-generated leads, leveraging phone, email, and virtual meetings to connect with prospective customers and convert them into long-term clients.

Joining our inside sales organization will give you the opportunity to apply your skill set in a fast-paced, collaborative environment focused on pipeline generation, conversion, and revenue growth. You will work alongside a team of driven sales professionals who foster a supportive, competitive, and high-performing culture. You will also receive in-depth industry training and cross-functional support from multiple teams across the organization.

Your Area of Focus

• Become a subject matter expert on practice growth software solutions.
• Partner with independent practices to deliver in assigned quota.
• Receive and follow up on leads from Sales Marketing Development.
• Develop a target list of prospects.
• Foster pipeline through soliciting referrals from current customers and leads.
• Actively seek out and participate in personal and professional growth opportunities to continue sharpening industry and product knowledge along with sales methodologies.
• Partner cross-functionally with implementation, customer success, website design, and customer quality assurance.
• Participate in key projects and initiatives with added incentives.
• Log activity and manage a growing pipeline through Salesforce.

Your Professional Qualifications

• 2-4 years in a high volume, in-person net new sales role, ideally in the small-medium business space.
• Experience using a CRM such as Salesforce.
• Experience hunting and closing new business. 
• A proven sales process and track record of exceeding quota. 
• Openness and willingness to be coached and mentored. 
• A desire to be creative with your sales process and outreach.
• An ability to thrive in a fast-paced environment.

(For Recruiter use only) #LI-AH1 #LI-Remote

We are dedicated to attracting and retaining top talent with competitive and fair compensation. For this position, this range reflects our Zone 1 (National Average) pay band. Your specific compensation is thoughtfully determined by your experience, qualifications, the specific requirements of the role, and your Geo Zone. Our geo-zone system ensures your pay is competitive for your location, recognizing varying costs of labor across regions.

Our four geo zones are designed to reflect this:

Zone 1: National Average

Zone 2: Moderately Higher Cost Regions

Zone 3: High-Cost Regions

Zone 4: Lower-Cost Regions

Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being. In compliance with California pay transparency laws, the specific compensation range applicable to your Geo Zone will be shared during your initial talent screen.

Zone 1 (National Average)

$81,000—$92,000 USD

About Tebra

Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solution, and marketing - so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout - helping clinicians leave work on time and rediscover their purpose. Learn more at www.tebra.com.

Our Values

Start with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Compliance & Privacy Disclosures

NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at  [email protected]  and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions.By applying for this position, you acknowledge that your interview may be recorded.