Middle System Administrator

We are looking for an experienced System Administrator who will efficiently support the company's IT infrastructure and partially perform network administrator functions.
This is a full-time position based in our Lviv office.
KEY RESPONSIBILITIES:
User technical support:
Administration and support of macOS and Windows devices;
Diagnosing and resolving hardware and software issues on laptops/MacBooks;
Setting up workstations and issuing equipment to new employees.
Network infrastructure administration:
Configuration and support of Ubiquiti (UniFi) equipment — access points, switches, VLANs;
Administration of Cisco network equipment;
Ensuring stable operation of the local network and internet connection.
Device management systems administration:
Working with ManageEngine, MDM, Microsoft Intune, Jamf — deployment, policy management, updates;
Centralized management of the company's device fleet.
Monitoring and logging systems administration:
Configuration and support of Zabbix, Wazuh;
Log analysis, incident detection and response.
License management:
Tracking, renewal, and control of software licenses.
Jira/Confluence administration:
Managing users, access rights, projects, and workflows.
JOB REQUIREMENTS:
Must have:
3+ years of experience as a System Administrator;
Advanced user and administration experience with Google Workspace, Slack;
Experience with macOS and Windows devices;
Experience with device management and administration systems (ManageEngine, MDM, Intune, Jamf);
Skills in administering Jira/Confluence;
Readiness for multitasking and ability to make quick decisions;
Strong communication skills and a high level of self-organization;
Understanding of basic information security and information hygiene standards;
At least Intermediate level of English;
Experience with network equipment: configuration, firmware upgrades/updates, understanding of DNS and DHCP server principles.
Nice to have:
Experience administering monitoring/logging systems (Zabbix, Wazuh);
Experience with license management;
Skills with cloud platforms (AWS);
Experience with Claude Code (MCP connectors, API).
INTERVIEW STAGES:
Call with a recruiter;
Interview with the Head of Support and Infrastructure and a recruiter;
Interview with the CEO of the company.