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Location
In office (Sydney, 8am - 12pm)

Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Oct 29, 2026.

Overview
Company
Impact
Profile match
Tech Mahindra is a prominent Indian multinational information technology services and consulting enterprise specializing in digital transformation, cloud modernization, business process re-engineering, and network services. Headquartered in Pune, Maharashtra, India (with its registered office in Mumbai), the company is a flagship entity of the diversified Mahindra Group conglomerate. Established in 1986 (initially as Mahindra British Telecom), it operates across dozens of countries with a global delivery footprint serving enterprise clients in telecommunications, banking and financial services, healthcare, automotive, and retail. The organization is particularly recognized for its deep engineering heritage in telecommunications and 5G network integration, offering end-to-end solutions spanning artificial intelligence, enterprise application management, customer experience (CX), and next-generation connectivity infrastructure.
Backed by Seafund

Job Description

  • Skill Set :

    Pega Decisioning Consultant (PCDC)

  • Total Experience :

    8.00 to 12.00 Years

  • No of Openings :

    1

  • Job Post Date :

    08/10/2026

  • Job Expiry Date :

    31/10/2026

  • Domain :

    IT

  • Location :

    SYDNEY [Australia]

  • Job Reference No :

    4111876

Job Summary

  • Configure and maintain Next Best Action (NBA) Designer components.
  • Develop customer engagement strategies and arbitration rules.
  • Configure Actions, Treatments, and Engagement Policies.
  • Implement eligibility, applicability, and suitability rules.
  • Support customer personalization initiatives.
    • Configure inbound and outbound campaigns.
    • Support segment creation and audience targeting.
    • Implement Customer Engagement Studio requirements.
    • Configure omni channel customer communications.
    • Assist in campaign testing and deployment.
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