Infra Support Engineer
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 19, 2026.
Job Description
Skill Set :
Windows Administration
Total Experience :
7.00 to 10.00 Years
No of Openings :
1
Job Post Date :
22/09/2026
Job Expiry Date :
26/10/2026
Domain :
IT
Location :
CALGARY [Canada]
Job Reference No :
4108545
Job Summary
This job posting is for an existing, active vacancy and we are looking for Desktop Support immediately with experience in Desktop Support
Job duties/accountabilities
A Desktop Support Engineer provides technical support to clients or employees, ensuring that computer hardware, software, and networks operate efficiently. This role involves troubleshooting issues, installing and configuring systems, and providing on site support.
Key Responsibilities:
- On Site Support: Respond to client queries and provide on site technical assistance.
- Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.
- Troubleshooting: Diagnose and resolve hardware and software issues.
- Installation and Configuration: Set up new hardware, software, and operating systems.
- Training and Assistance: Provide training and technical support to end users.
- Documentation: Maintain records of issues and solutions in a ticketing system.
- Collaboration: Work with other IT professionals to ensure seamless support.
Required Skills:
- Strong knowledge of computer hardware, software, and networking.
- Excellent problem solving and troubleshooting abilities.
- Good communication skills to interact with clients and team members.
- Ability to work independently and manage time effectively.
- Willingness to learn new technologies and adapt to changing environments.
Educational Qualifications:
- A bachelor's degree in Computer Science, Information Technology, or a related field.
- Relevant certifications (e.g., CompTIA A+, Network+, or similar) are a plus.
- Hands on experience with IT support and network management.
The pay range for this role is CAD $65000 - CAD $ 70000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.
"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected].”