Sr. Software Engineer

Job Description

• Skill Set :

  Java 11

• Total Experience :

  5.00 to 12.00 Years

• No of Openings :

  1

• Job Post Date :

  09/10/2026

• Job Expiry Date :

  30/11/2026

• Domain :

  IT

• Location :

  BENGALURU [India]

• Job Reference No :

  4112188

Job Summary

Job Title: Technical Support Engineer

Location: TechM Blr RMZSEZ

Years of Experience: 5 7 Years

Job Summary:

We are seeking a highly skilled Technical Support Engineer with a strong background in Java 11 to join our dynamic team at TechM Blr RMZSEZ. The ideal candidate will be responsible for providing exceptional technical support to our clients, troubleshooting complex issues, and ensuring the smooth operation of our software products. This role requires a proactive approach to problem solving and a commitment to delivering high quality service.

Responsibilities:

• Provide technical support to clients via phone, email, and chat, addressing inquiries and resolving issues related to our software products.
• Diagnose and troubleshoot software and application issues, particularly those related to Java 11.
• Collaborate with development teams to identify and resolve bugs and improve product functionality.
• Document support processes, solutions, and client interactions in a clear and organized manner.
• Conduct training sessions for clients to enhance their understanding of our products and services.
• Stay updated on industry trends and emerging technologies to provide informed support and recommendations.
• Participate in on call support rotation as needed.

Mandatory Skills:

• Strong proficiency in Java 11, with a deep understanding of its features and capabilities.
• Proven experience in a technical support role, preferably in a software development environment.
• Excellent problem solving skills and the ability to troubleshoot complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information to non technical users.
• Experience with version control systems, such as Git.
• Familiarity with database management and SQL.

Preferred Skills:

• Experience with cloud technologies and services.
• Knowledge of other programming languages and frameworks.
• Familiarity with Agile methodologies and project management tools.
• Experience in customer service or client facing roles.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5 7 years of experience in technical support or a related role.
• Relevant certifications in Java or technical support are a plus.

If you are a motivated individual with a passion for technology and a strong foundation in Java 11, we encourage you to apply for this exciting opportunity to join our team at TechM Pune Sharda.