Middle Strong Project Manager
First seen by Alion on Nov 11, 2026.
We are looking for a Middle Strong PM / Account Manager with 4+ years of experience to join our Salesforce Business Unit, lead client projects end to end and grow long-term client relationships.
* Please note that this position is open to candidates from Lviv.
JOB REQUIREMENTS:
Must have:
4+ years of experience in project and/or account management
Experience managing a development team, including planning and prioritizing work, mentoring team members and ensuring delivery quality
Experience managing several projects or accounts in parallel
Hands-on experience in a client-facing account management or engagement management role
Strong communication skills: confident running workshops, steering meetings and negotiations with senior client stakeholders
Solid knowledge of commercial models (T&M, fixed-price, retainer)
Experience with Agile/Scrum or hybrid delivery methods
Confident use of AI tools for day-to-day tasks
English level: Upper-Intermediate or Advanced
Nice to have:
Understanding of the Salesforce ecosystem: core Clouds, configuration vs. custom development, integrations, release cycles
KEY RESPONSIBILITIES:
Project delivery
Plan and run Salesforce projects end to end (Sales Cloud, Service Cloud, Experience Cloud, integrations) using Agile/Scrum or hybrid methods
Lead discovery and requirements workshops with client stakeholders, together with BAs and Solution Architects
Manage scope, timeline, budget and quality across T&M, fixed-price and retainer engagements
Run sprint ceremonies, UAT, release planning and go-live coordination
Track and escalate risks, dependencies and resource conflicts early
Provide clear status reports to clients and to the Delivery Director
Account management
Act as the main point of contact for assigned clients after onboarding
Build long-term relationships with client decision-makers and stakeholders
Identify upsell and cross-sell opportunities (new phases, support retainers, additional Clouds) and work with Sales/Pre-sales on proposals
Support onboarding of new clients: kick-off, expectations, communication plan
Monitor account health: client satisfaction, utilization, burn rate, invoicing and SOW/Addendum timelines
Handle escalations and difficult conversations professionally and constructively
PROJECT
The Salesforce Business Unit at TechMagic is a dedicated team of certified Salesforce professionals delivering CRM solutions. The team works across the whole platform, from implementation and customization to integrations, Agentforce and long-term support. Our team of 60+ specialists includes Developers, Admins, Business Analysts, QA and Solution Architects.
Customer: Clients from the US, UK and Europe, ranging from fast-growing startups to established enterprises.
Type: CRM solutions / Salesforce consulting and implementation.
Work schedule: Full-time, flexible hours. Location: Lviv, the option to combine office and remote work.
INTERVIEW STAGES:
Call with the recruiter (up to 45 min)
Interview with Delivery manager and recruiter (up to 1 hour)
Final call with the Client (up to 1 hour)
OUR BENEFITS:
Opportunity to work with international clients;
Strong SalesForce community;
Work from anywhere (fully remotely or in our office)
Paid vacations and sick-leaves, additional days-off, relocation bonus;
Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice
Education: regular tech-talks, educational courses, paid certifications, English classes;
Fun: own football team, budget for team-lunches, branded gifts
One of the best IT employers in Lviv (or IT service companies in Ukraine) based on DOU rating
*Some elements of our recruitment process are supported by AI tools, while all candidate evaluations remain the responsibility of our recruitment team.