Quality Supervisor

Essential Duties & Responsibilities

• Ensure plant conformance with validate processes and customer requirements and expectations.
• Train and assess the competency of personnel to effectively perform all required inspections to identify non confirming product.
• Train and assess competency of the proper review and approval of Device History Records by quality personnel.
• Audit inspections to ensure they continue to be performed in accordance with internal or customer driven requirements.
• Audit manufacturing processed to identify areas of improvement.
• Communicate, identify, and facilitate investigations into customer complaints issues.
• Facilitate communication between operations, engineering, quality and customer (where appropriate) to optimize continuous improvement and issue resolution results.
• Segregation, control and disposition of non-conforming product.
• Identify, recommend and perform quality training as needed.
• Ensure maintenance and control of production quality records.
• Audit root cause and corrective actions resulting from process control variances.
• Supports the appropriate team personnel in the investigation of root causes and corrective action of internal rejects, corrective/preventive action, out of control SPC points, and customer complaints.
• Identify needs for SPC and statistical studies and perform as necessary.
• Continually study the existing quality system and make recommendations for improvements.
• Perform improvements projects as identified.
• Facilitate site 3rd party audits and internal audits.
• Support in evaluation of customer specification and procedures.
• Manage all activities related to the MCI’s and QS’s.

Knowledge | Experience | Skills

• Knowledge in Microsoft Office tools
• Technical writing
• Understanding of injection molding process preferred
• 3+ Years supervisory experience
• Leadership skills
• Multi-task in fast-paced environment, manage multiple tasks and changing priorities using strong organization and prioritization skills
• Quickly understand concepts and think through possible solutions and implications
• Read and interpret quality and specification data with an understanding of company policies, procedures, and internal controls
• Effectively present information and respond to questions from groups of managers and colleagues
• Read, analyze and interpret documents such as drawings, blueprints, and production schedules
• Strong analytical and troubleshooting/problem solving skills with an emphasis on attention to detail balanced with a big picture focus and ability to work cooperatively with others. Collects and researches data, designs work flows, and procedures
• Computer Skills; spreadsheet, word processing, and electronic mail systems.
• Bilingual: English/Spanish preferred

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