Retail Store Assistant

Teemi is Malaysia’s leading ergonomic school bag brand, dedicated to making school life easier, happier and healthier for children through thoughtful and innovative design.

Our Penang Official Store is an important part of Teemi’s growing retail network, serving as a customer experience point where parents and children can experience our products, receive professional fitting guidance and get the right product recommendations.

We’re looking for a friendly, responsible and proactive team member who enjoys working with families and is ready to grow together with a fast-moving Malaysian brand.

Job Responsibilities:

• Deliver warm, professional, and attentive customer service to parents and children.
• Provide accurate product recommendations and uphold Teemi’s brand values.
• Maintain store presentation — ensure all displays are organized, clean, and visually appealing.
• Handle cashiering duties and support smooth daily operations.
• Manage stock replenishment, tagging, and inventory accuracy.
• Support in-store promotional events, product demos, and community engagement activities.
• Assist in backroom organization and ensure smooth stock flow between warehouse and store.
• Perform other ad-hoc duties assigned by the management.

Requirements

Requirements:

• Fresh graduates are welcome to apply.
• Prior retail or customer service experience is an advantage.
• Friendly, patient, and passionate about helping families and children.
• Good communication skills in English, Bahasa Malaysia, and preferably Mandarin.
• Able to work on weekends and public holidays. Working-day is 5 days per week.
• Responsible, punctual, and takes initiative.
• Enjoys being part of a fast-growing, community-driven brand.

Skills

Retail Sales, Retail Operations, Product Knowledge, Sales Support, Customer Service, Customer Support, Communication