IT Support Specialist

Tegeta Holding is looking for a motivated Technical Support Specialist to ensure smooth IT operations and provide reliable technical support across the company.

In this role, you will be responsible for maintaining daily IT operations, supporting users with technical issues, troubleshooting hardware and software problems, and collaborating with internal teams to ensure an efficient and well-functioning IT environment.

Key Responsibilities

• Configure and maintain computer operating systems and software;
• Set up and support workstation peripherals such as printers, scanners, and other devices, ensuring their proper operation;
• Respond to and resolve issues related to operating systems and other system and application software;
• Troubleshoot internal network issues and contribute to optimization initiatives;
• Diagnose and resolve hardware and peripheral device issues;
• Provide technical support to users via phone and deliver clear technical guidance;
• Travel to company branches when required;
• Prepare and maintain technical documentation and reports as needed;

Required Skills & Experience

• Experience administering Microsoft Windows 10/11 operating systems;
• Experience installing and maintaining user applications;
• Strong knowledge of computer hardware and office equipment, including assembly, repair, and maintenance;
• Basic understanding of networking equipment;
• Basic knowledge of TCP/IP, DNS, and DHCP protocols; 

At Tegeta Holding, equality is the most important value. We reject any kind of discrimination, both in pre-contractual and labor relations, and that is why we offer each person employed by us a safe, non-discriminatory and equal working environment, where their fundamental social and cultural rights are protected