Senior Data Insights & Analytics Analyst

Employment Type

Closing Date

Job Title

Job Summary

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the Role

The Data Insights and Analytics Senior Analyst brings thought leadership, strong business partnership and advanced analytics capability to enable strategic outcomes, integrated performance visibility and actionable decision support across Operations and Infrastructure.

What We Offer

Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

As a Data Insights and Analytics Senior Analyst, you will shape strategic data, reporting and analytics solutions that strengthen data integrity, establish trusted enterprise metrics and enable proactive decisions across service performance, operational optimisation, investment planning, risk management and customer outcomes. This includes:

• Lead the delivery of enterprise reporting, scorecards and analytics solutions that provide integrated visibility of operational performance, asset health, risk, compliance, financial and investment outcomes across O&I.
• Partner with senior stakeholders, project teams and delivery partners to define problems, prioritise outcomes and deliver insight solutions through Agile methodology.
• Represent O&I data and reporting requirements in forums with internal teams, service operations and delivery partners to align solutions with business priorities and customer outcomes.
• Assess and articulate the business, customer, risk and investment impacts of data management changes, strategic initiatives and reporting improvements.
• Lead delivery of structured data ingestion, integration and automation into strategic data platforms to improve traceability, reduce manual intervention and strengthen the integrity of critical operational data.
• Define and track enterprise metrics from trusted data sources to strengthen governance and enable visibility of strategic and operational business performance.
• Design the strategic architecture for master datasets, baseline dataflows and reusable framework components, creating consistent foundations that reduce duplication and scale enterprise workflows.
• Build the foundational datasets required for transformation and automation initiatives, supporting the delivery, validation and tracking of business outcomes.
• Design, develop, automate and optimise analytical solutions, including data models, pipelines and reporting components into reusable assets to improve efficiency, data quality and self-service capability.
• Establish and apply data governance, ownership, stewardship and assurance standards so critical data assets are controlled, trusted, reusable and aligned to enterprise quality standards.
• Generate actionable insights by identifying trends, risks, opportunities and performance drivers, and translating analysis into concise recommendations for senior leaders and operational teams.
• Drive continuous improvement, transformation and efficiency across reporting and analytics processes, including uplift of self-service capability across the organisation.
• Contribute to building a strong team dynamic so working together is fun and everyone thrives.

About You

10+ years’ experience across data and analytics, business intelligence, strategic reporting, data architecture and governance, business analysis and transformation within complex enterprise environments.

Business skills

• Leadership and influence
• Stakeholder management
• Strategic business, commercial and operational acumen
• Business analysis, outcome prioritisation and value realisation
• Critical thinking & problem solving
• Data, reporting, KPI and governance
• Transformation, continuous improvement and change enablement
• Collaboration & teamwork

Technical skills

• Enterprise reporting, dashboards, scorecards and insight generation
• Advanced analytics including descriptive, predictive and prescriptive techniques
• Data architecture, modelling, semantic layers, dataflows, pipelines and ETL
• System integration, structured data ingestion, automation
• Data quality, controls and assurance
• Modern data platforms and tools including Power BI, Power Query, SQL, Power Platform, Microsoft Fabric and Python
• Generative AI, agentic AI and AI-enabled automation
• Agile methodology and delivery tools including Jira, Confluence

If you are looking to take the next step in your career, we want to hear from you!

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. Adjustment requests and accessibility support can be arranged using the contact details below.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment