UC Technical Expert

Telstra Group • Data Centers • Cloud Computing • SQL • PowerShell • 5 hours ago
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Salary
≈ $47k – $112k per year (Estimated)
Location
In office (Australia)
Seniority
Senior
Employment
Full-Time
Overview
Company
Impact
Profile match

Telstra Group

Telstra is Australia's largest telecommunications company, tracing its origins to the 1975 creation of Telecom Australia out of the national postal service and privatised in stages between 1997 and 2006. It operates the country's most extensive mobile network, with coverage across a continent where population density makes rural service economically difficult, alongside broadband retail over the government-owned national broadband network. The group has restructured into separate infrastructure, consumer and international businesses, owns subsea cable capacity across Asia through Telstra International, and has built substantial positions in health technology and enterprise cloud services.
telstra.com.au • HQ: Melbourne, Australia • Digital Health • Data Centers • Cloud Computing • Telecom Infrastructure • Telecommunications • Broadband • Mobile Networks • 1001-5000 employees • Est. 1975

Employment Type

Permanent

Closing Date

23 Sept 2026 11:59pm

Job Title

UC Technical Expert

Job Summary

Job Description

The Opportunity

Join a specialist Defence Operations team supporting a large-scale enterprise environment. Using your SQL and database expertise, you will optimise system performance, investigate complex issues, drive continuous improvement, and contribute to reliable communication services across the Defence landscape.

You can be basedeither in Canberra,Adelaide, Sydney, Melbourne or Brisbane.

A minimum Active NV1 clearance is essential to be considered for this role.

Key Responsibilities

  • Administer, maintain and optimise SQL Server databases and associated services.

  • Develop and execute SQL queries for troubleshooting, reporting, and operational analysis.

  • Monitor database and system health, performance, availability, and data integrity.

  • Investigate incidents, perform root cause analysis, and implement sustainable fixes.

  • Identify opportunities for automation, scripting, and operational process improvement.

  • Support Microsoft Teams, Skype for Business, and associated Unified Communications platforms.

  • Maintain accurate system records, operational procedures, and knowledge of articles.

  • Collaborate with engineering, service delivery and customer stakeholders to meet agreed service levels and governance requirements.

About You

You are a technically capable database or infrastructure professional who enjoys solving complex problems and improving service performance within a mission-critical environment.

You will bring:

  • Strong experience in SQL Server administration, database support, and query development.

  • Experience troubleshooting database, application and system-related issues.

  • Knowledge of PowerShell scripting, monitoring tools, and automation.

  • Exposure Microsoft Teams, Skype for Business or enterprise collaboration platforms.

  • Strong analytical, problem-solving, and stakeholder engagement skills.

  • Defence experience, ITIL certification, Linux or VMware knowledge will be highly regarded.

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