Partner Operations Executive

ABOUT TEMENOS

Temenos is a global leader in banking technology. Through our market-leading core banking suite and best-in-class composable solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology - on-premises, in the cloud, or as SaaS - to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.

VALUES

Care about transforming the Banking landscape.

Commit to being part of an exciting culture and product evolving within the financial industry.

Collaborate effectively and proactively with teams within or outside Temenos.

Challenge yourself to be ambitious and achieve your individual as well as the company targets.

RESPONSIBILITIES

You will:

• Support the day-to-day operational management of the Temenos Partner Ecosystem.
• Coordinate the operational aspects of partner onboarding, renewals, amendments, and offboarding activities.
• Maintain accurate partner records, documentation, and related information across internal systems.
• Track partner activities, milestones, actions, and deliverables, ensuring timely follow-up.
• Collaborate with Sales, Finance, Legal, Delivery, Marketing, Product, and other internal teams to facilitate partner processes.
• Prepare pipeline, KPI, revenue, and operational performance reporting and updates for leadership.
• Support audit, compliance, and governance activities, including documentation management and remediation tracking.
• Support business reviews, partner meetings, enablement activities, and strategic alliance programs.
• Maintain and update operational procedures, workflows, training materials, and knowledge repositories.
• Identify opportunities to simplify, standardize, automate, and improve operational processes, driving efficiency, scalability, and data quality across the partner ecosystem
• Use operational data and insights to identify trends, resolve issues, and enhance the overall partner experience.

SKILLS

You should have:

• Previous experience in Partner Operations, Sales Operations, Business Operations, Commercial Operations, or a similar role.
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and a structured approach to managing information, systems, and processes.
• Strong communication and stakeholder management skills.
• Good analytical and problem-solving abilities.
• Advanced Excel/spreadsheet skills and confidence working with business data and reporting.
• Experience working with Salesforce, CRM platforms, or similar business systems.
• Ability to work independently while contributing effectively within a global, cross-functional team.
• Professional level written and spoken English.

It would be an advantage if you have:

• Experience within technology, SaaS, fintech, banking, consulting, or B2B environment.
• Experience supporting a partner, channel, alliance, or ecosystem organization.
• Experience with Salesforce, Clari, Power BI, or similar reporting and analytics tools.
• Exposure to audit, compliance, governance, or finance-related processes.
• Experience supporting large hyperscalers or other strategic partner programs.
• Experience with process improvement, workflow automation, or AI-enabled operational tools.

SOME OF OUR BENEFITS include:

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month

• Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership

• Family care: 4 weeks of paid family care leave

• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge

• Study leaves: 2 weeks of paid leave each year for study or personal development

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