Technology Sourcing Specialist - Ten4

Technology Sourcing Specialist

REMOTE

Company: Ten4

Reports To: Senior Director, Professional Services

Employment Type: Full-Time

Experience Level: Mid-Level

Salary Range: $60,000 - $70,000/year

For payroll and tax purposes, candidates residing in the following states are preferred: MD, NJ, PA, WV, VA, FL, MA, NC, KS, CO, UT, TX, WA

About Ten4

We’re a technology advisory company specializing in connectivity, voice, wireless, and network solutions. Our customers, especially businesses with multiple locations, count on us to find, deploy, and manage technology services.

Sourcing services is just the start. We also manage contracts, consolidate billing, reduce costs, and replace outdated technology, so our customers’ networks are easier to run, and our team is the trusted partner businesses rely on.

At Ten4, you’ll build real expertise, have opportunities to grow into new roles, and be part of a team that gives back to the communities we call home.

What You'll Do

This role owns the quoting and sourcing process for connectivity, voice, wireless, and other technology services through Ten4's provider network. You'll work closely with Sales, Account Management, and Order Management to understand what customers need, evaluate options, negotiate pricing, and deliver accurate quotes on time.

• Confirm customer requirements for each sourcing request are complete and technically sound, working with Sales, Account Management, and customers to resolve gaps while addressing availability and customer needs.
• Own each sourcing request from intake through handoff and follow up with providers to keep quotes moving to meet expected timelines.
  • Negotiate competitive rates and terms with TSDs, carriers, and other providers to identify solutions and request pricing.
  • Build strong working relationships with carriers, TSDs, and other technology partners to improve pricing, responsiveness, and available options.
  • Develop corrective action plans to mitigate impact to project schedules and overall business objectives.
• Compare pricing, commissions, contract terms, and available alternatives against customer needs and Ten4 pricing standards to recommend the best solution to Sales and Account Management, including opportunities to reduce costs, consolidate services, improve performance, and flag timeline or other issues.
• Review quotes, contracts, and supporting documents for accurate pricing, service details, terms, and billing information, keeping records accurate and current in the portal.
• Coordinate with Order Management and other teams to ensure approved solutions have the information and documentation needed for implementation.
• Stay current on technology, provider offerings, and industry changes.
• Identify and implement internal process improvements that make sourcing and quoting faster and more accurate.

Other Duties: This job description does not cover or contain a comprehensive list of activities, duties, or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.